Hotel La Maison & Banquet

Hotel La Maison & Banquet, 19/755, Tedhi Pulia Ring Rd, Sector 19, Indira Nagar, Lucknow, Uttar Pradesh 226016

3-star property 4.0 · 79 reviews analysed
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Gumo's take

Hotel La Maison & Banquet in Lucknow is a mid-range property known for its banquet services and proximity to major landmarks like Bara Imambara and Rumi Darwaza. While it offers a decent location and some positive feedback on staff behavior and banquet arrangements, it struggles with cleanliness, room maintenance, and overall service consistency. Guests who prioritize location and event hosting may find value here, but those seeking high standards of comfort and hygiene may be disappointed.

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How guests rate it

Location
80
Facilities
55
Staff & Service
65
Room Comfort & Cleanliness
45

What guests love

  • Positive feedback on banquet services and event arrangements, with guests praising the hotel's ability to host weddings and celebrations.
  • Some guests noted the helpful and polite behavior of specific staff members, including Mr. Nikhil, Mr. Satish, and Mr. Raj.

Worth knowing

  • Recurring complaints about poor cleanliness, including dirty rooms, mold, cockroaches, and unclean bathrooms.
  • Multiple reports of malfunctioning room amenities such as broken AC units, faulty locks, and non-functional TVs.
  • Unresponsive and unprofessional staff behavior, with several guests citing rude treatment and slow service.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen
  • Room service
  • Breakfast (extra charge)
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring complaints about cleanliness, including dirty rooms, mold, cockroaches, and unclean bathrooms. Additionally, there are reports of malfunctioning room amenities such as broken AC units and faulty locks.

How is the staff service at Hotel La Maison & Banquet?

Staff service has mixed reviews. While some guests praised the helpful and polite behavior of specific staff members like Mr. Nikhil, Mr. Satish, and Mr. Raj, others reported unresponsive and unprofessional treatment, including rude behavior and slow service.

Does the hotel have good banquet and event facilities?

Yes, the hotel is known for its banquet services and event arrangements, with guests particularly praising its ability to host weddings and celebrations effectively.

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