Townhouse by OYO Gomti Nagar Matiyari
Townhouse by OYO Gomti Nagar Matiyari, Plot No. 342, Khand -2, Matiyari, Kanchanpur, Lucknow, Uttar Pradesh 226028
Gumo's take
Townhouse by OYO Gomti Nagar Matiyari is a budget hotel in Lucknow offering simply furnished rooms, a restaurant, and basic amenities like Wi-Fi and parking. While it has a high aggregate rating of 4.1/5 from 790 reviews, the sentiment data reveals a mixed experience. Positive reviews praise the spacious rooms, polite staff, and good location near Matiyari Square and major attractions like Bara Imambara. However, recurring complaints include poor room cleanliness, malfunctioning air conditioning, and unresponsive service. The hotel is best suited for budget travelers who prioritize affordability over luxury and are willing to overlook maintenance issues.
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Research this stayHow guests rate it
- Location
- 74
- Facilities
- 58
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious rooms that are often described as value for money, especially for budget travelers.
- Polite and cooperative staff in some reviews, with a few guests specifically mentioning Mr. Anuj Singh (Manager) for his helpfulness.
- Good location near Matiyari Square and within a 13-minute drive to Anandi Water Park, with proximity to major Lucknow landmarks.
Worth knowing
- Recurring complaints about unclean rooms, dirty bed sheets, and poor hygiene in bathrooms, with some guests noting mold, fungus, and strong odors.
- Frequent issues with air conditioning and ventilation, with reports of centralized AC systems not working properly and no ceiling fans in rooms.
- Unresponsive or slow service, with guests reporting delays in check-in, unavailability of basic amenities like towels and toiletries, and poor communication from staff.
- Some guests felt the hotel is more suited for events and parties rather than regular stays, with limited appeal for families or couples.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Air conditioning in some rooms
- Private bathroom
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Car rental onsite
- Local shuttle
- English
- Hindi
Common questions
Is the hotel's location convenient for visiting major attractions in Lucknow?
Yes, the hotel is conveniently located near Matiyari Square and is within a 13-minute drive to Anandi Water Park. It is also close to major landmarks like Bara Imambara.
What are the common complaints about the hotel's room conditions?
Common complaints include poor room cleanliness, dirty bed sheets, mold and fungus in bathrooms, and malfunctioning air conditioning. Some guests also noted strong odors and lack of ceiling fans in rooms.
How is the service at the hotel based on guest reviews?
Service has mixed reviews: 115 positive and 53 negative sentiments. While some guests praised polite and helpful staff, others reported unresponsive service, delays in check-in, and unavailability of basic amenities like towels and toiletries.
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