The Venetian Macao
The Venetian Macao, s/n Estrada da Baia de Nossa Senhora da Esperanca, Macao
Gumo's take
The Venetian Macao is a 5-star luxury resort known for its Venetian-inspired design, including indoor canals and gondola rides, and its massive integrated complex featuring a casino, shopping mall, and diverse dining options. It is ideal for travelers seeking convenience, opulence, and a vibrant atmosphere, particularly families and couples. The hotel excels in spacious, well-appointed rooms and attentive service, though some guests note operational hiccups like housekeeping timing and occasional smoke odors.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 91
What guests love
- Spacious, luxurious rooms with modern amenities and excellent cleanliness, as noted in numerous 5-star reviews.
- Exceptional service from staff, with many guests praising the professionalism and helpfulness of front desk and concierge teams.
- Convenient location on the Cotai Strip, with free shuttles to nearby attractions and ferry terminals.
Worth knowing
- Operational issues such as delayed housekeeping and turndown service, as highlighted in some 3-star reviews.
- Occasional complaints about lingering smoke odors in non-smoking rooms and lifts.
Amenities
- Wi-Fi (free)
- Tennis
- Nightclub
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Housekeeping (daily)
- Parking
- Valet parking
- Airport shuttle (free)
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- English
- Private bathroom
- Bathtub
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
Common questions
Is The Venetian Macao suitable for families?
Yes, The Venetian Macao is ideal for families, as it is noted for being kid-friendly and has spacious, well-appointed rooms. Reviews also highlight positive family experiences, with 127 positive mentions and only 16 negative ones.
Are there any issues with cleanliness or smoke odors in the hotel?
While the hotel is praised for cleanliness with 174 positive mentions, there are some complaints about lingering smoke odors in non-smoking rooms and lifts, as noted in some 3-star reviews.
Does the hotel offer free transportation services?
Yes, The Venetian Macao provides free shuttles to nearby attractions and ferry terminals. It also offers a free airport shuttle service, with the hotel located just a 9-minute drive from Macau International Airport.
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