Wynn Palace
Wynn Palace, Av. da Nave Desportiva, Macao
Gumo's take
Wynn Palace in Macao is a 5-star luxury resort renowned for its opulent design, free SkyCab cable car rides, and captivating musical fountain shows. It is particularly popular with families and couples, offering spacious, clean rooms, a wide range of dining options, and a vibrant casino. Guests frequently praise the exceptional service, the breakfast buffet, and the hotel's proximity to the Cotai Strip. The property is also noted for its art installations, spa, and family-friendly amenities, making it a top choice for both leisure and business travelers.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 89
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and hospitality, with guests frequently praising the helpful and friendly staff, including specific mentions of concierge Terence and bell service Clarence.
- High-quality breakfast buffet and dining options, with particular praise for the lemon cake and Lakeview Palace restaurant.
- Free SkyCab cable car and musical fountain show, which are major attractions even for non-guests and contribute to the hotel's luxurious ambiance.
Worth knowing
- Persistent complaints about a lingering cigarette smell in rooms, despite being non-smoking, with some guests noting this issue over multiple stays.
- Long wait times for the SkyCab cable car, especially during peak hours, which can detract from the guest experience.
- Some guests noted outdated room designs and a lack of modern amenities, such as bidet toilets and better shower controls.
Amenities
- Breakfast
- Free Wi-Fi
- Free parking
- Outdoor pool
- Hot tub
- Air conditioning
- Fitness center
- Spa
- Bar
- Restaurant
- Room service
- Airport shuttle
- Full-service laundry
- Accessible
- Business center
- Kid-friendly
Common questions
What are the key strengths of Wynn Palace in Macao?
Wynn Palace is known for its exceptional service and hospitality, with guests frequently praising the staff, including concierge Terence and bell service Clarence. It also offers a high-quality breakfast buffet and dining options, such as the popular lemon cake and Lakeview Palace restaurant.
Are there any notable limitations or issues guests have mentioned about Wynn Palace?
Some guests have reported a lingering cigarette smell in rooms despite being non-smoking, and there are occasional long wait times for the SkyCab cable car during peak hours. Additionally, some rooms are considered outdated and lack modern amenities like bidet toilets.
What amenities are available at Wynn Palace?
Wynn Palace offers a wide range of amenities, including breakfast, free Wi-Fi, free parking, an outdoor pool, hot tub, fitness center, spa, bar, restaurant, room service, airport shuttle, full-service laundry, business center, and family-friendly features.
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