Arya Resort and SPA

Arya Resort and SPA, Village Metgutad, Panchgani - Mahabaleshwar Rd, Tal, Mahabaleshwar, Maharashtra 412806

4.1 · 1,035 reviews analysed
Arya Resort and SPA – photo 1
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Gumo's take

Arya Resort and SPA is a family-friendly and budget-conscious retreat in Mahabaleshwar, known for its spacious rooms, outdoor pool, and on-site restaurant. Guests frequently praise the cleanliness of the property, the quality of food, and the helpfulness of the staff, particularly individuals like Mr. Rohan, Ms. Purva, and Mr. Samarth Rajput. While the location is convenient for nearby attractions like Mapro Garden and Venna Lake, some guests have noted issues with room maintenance, bathroom hygiene, and inconsistent Wi-Fi and hot water availability.

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How guests rate it

Location
82
Facilities
68
Staff & Service
80
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, with many guests noting the helpfulness and responsiveness of specific staff members like Mr. Rohan and Ms. Purva.
  • Clean and well-maintained swimming pool, which is a rare feature in the area and often described as a highlight of the stay.
  • Good food quality and variety, with particular emphasis on breakfast and in-room dining, as noted in both sentiment data and individual reviews.

Worth knowing

  • Recurring complaints about bathroom cleanliness and odors, with negative sentiment in the 'Bathroom' and 'Cleanliness' categories.
  • Issues with Wi-Fi connectivity and hot water availability, which are frequently mentioned in negative reviews.
  • Some guests reported poor room maintenance, including broken locks, leaking, and lack of basic amenities like extra pillows or functioning electrical points.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Massage
  • Spa
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible pool
  • English
  • Hindi
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Does Arya Resort and SPA have an on-site restaurant?

Yes, Arya Resort and SPA has an on-site restaurant, which is a rare feature in the area and often praised by guests for the quality of food and variety, especially for breakfast.

What are the common issues guests have reported about the hotel?

Guests have reported recurring issues with bathroom cleanliness and odors, as well as inconsistent Wi-Fi and hot water availability. Some also mentioned poor room maintenance, including broken locks and leaking.

Is there a swimming pool available at Arya Resort and SPA?

Yes, Arya Resort and SPA has an outdoor swimming pool, which is a highlight of the property and one of the few hotels in Mahabaleshwar with this amenity.

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