EXOTICA DE SWISS
SURVEY NO 7, EXOTICA DE SWISS, VILLEGE PANGARE, H NO 346, near JANNI MATA MANDIR, Panchgani, Pangari, Maharashtra 412805
Gumo's take
Exotica De Swiss is a peaceful, family-friendly hotel in Mahabaleshwar, known for its stunning valley views from room balconies and excellent hospitality. The hotel is praised for its friendly and proactive staff, particularly Zubair and his team, who are frequently mentioned for their exceptional service. Guests appreciate the cleanliness of rooms and the quality of home-cooked food, especially the customized dishes by chef Santosh. While the hotel is a bit off the main road, its serene environment and amenities like the pool, hot tub, and bonfire area make it ideal for those seeking a tranquil getaway.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, with multiple reviews highlighting the helpfulness and responsiveness of Zubair and his team.
- Stunning valley views from room balconies, a recurring positive point in guest reviews.
- Clean and spacious rooms with modern amenities like AC, Wi-Fi, and comfortable beds.
Worth knowing
- Some rooms and facilities show maintenance issues, including broken furniture, unclean bathrooms, and a poorly maintained swimming pool.
- Cleanliness of bedsheets and general room maintenance is occasionally reported as subpar.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Pool
- Hot tub
Common questions
Is the hotel family-friendly, and what amenities are available for families?
Yes, Exotica De Swiss is family-friendly and offers spacious, clean rooms with modern amenities like AC, Wi-Fi, and comfortable beds. It also has a pool, hot tub, and bonfire area, making it ideal for family stays.
What are the standout features of the hotel's service and staff?
The hotel is highly praised for its outstanding service, particularly from Zubair and his team, who are frequently mentioned for their proactive and friendly assistance. The service has a strong positive sentiment with 25 positive reviews and no negative feedback.
Are there dining options available at the hotel, and what do guests say about the food?
Yes, the hotel has a restaurant, room service, and free breakfast. Guests appreciate the quality of home-cooked food, especially the customized dishes by chef Santosh, with 13 positive reviews related to dining.
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