Hotel Green Crystal
Hotel Green Crystal, near venna lake, Mahabaleshwar, Maharashtra 412806
Gumo's take
Hotel Green Crystal in Mahabaleshwar is a budget-friendly option with a 4.2/5 aggregate rating based on 31 reviews. While some guests praise its clean and well-ventilated rooms, budget pricing, and proximity to the main road and Lingmala Waterfall, others report significant issues with cleanliness, maintenance, and inconsistent service. The hotel appears to be a mixed bag, with positive experiences often contrasted by complaints about unclean rooms, lack of hot water, and unprofessional staff behavior.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 58
What guests love
- Budget-friendly pricing with clean and well-ventilated rooms for some guests
- Proximity to the main road and Lingmala Waterfall, offering convenient access to local attractions
- Positive feedback on the quality of food at the in-house restaurant Abhiruchi Family Resto from a few guests
Worth knowing
- Multiple reports of unclean rooms, foul odors, and poor maintenance, including torn window nets and missing fixtures
- Inconsistent availability of basic amenities like hot water and power backup
- Unprofessional and unresponsive staff behavior, including rude attitudes and failure to address guest concerns
- Issues with room allocation and pricing discrepancies, such as being charged more for non-AC rooms while others received AC rooms at the same price
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Accessible
- Air conditioning
- Private bathroom
- Bathtub in some rooms
- Shower
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Wake up calls
- Housekeeping (daily)
- Wading pool
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
Common questions
Is Hotel Green Crystal in Mahabaleshwar clean and well-maintained?
Opinions are mixed regarding cleanliness and maintenance. Some guests praise the clean and well-ventilated rooms, while others report unclean rooms, foul odors, torn window nets, and missing fixtures.
Does the hotel provide reliable hot water and power backup?
There are reports of inconsistent availability of basic amenities like hot water and power backup, which may affect guest comfort.
How is the service and staff behavior at Hotel Green Crystal?
Staff behavior has been a point of concern for some guests, with reports of unprofessional and unresponsive attitudes, including failure to address guest concerns.
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