Hotel Poonam
WMF5+V27 Hotel Poonam, Subhash chawk, Mahabaleshwar, Maharashtra 412806
Gumo's take
Hotel Poonam is a budget-friendly, centrally located hotel in Mahabaleshwar, known for its vegetarian restaurant and proximity to the main market. While it offers clean rooms and decent food, guest experiences are mixed due to inconsistent service and limited amenities. The hotel is best suited for travelers prioritizing location and vegetarian dining over luxury or high-end hospitality.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 58
What guests love
- Centrally located near Mahabaleshwar's main market and key attractions like Venna Lake and Mahabaleshwar Hill Station.
- Offers a full-service restaurant with a variety of vegetarian food, including local Maharashtrian and North Indian dishes, praised for taste and speed of service.
- Rooms are described as clean and well-maintained by some guests, with a few noting the cleanliness of linens and bathrooms.
Worth knowing
- Staff and service are frequently criticized for being rude, unresponsive, or dismissive of guest concerns, with specific complaints about the manager and waiter named Ansar.
- Rooms are reported to be small, with limited amenities and occasional issues like broken fixtures, poor ventilation, and lack of hot water outside specific hours.
- Breakfast and food quality are inconsistent, with some guests reporting poor taste, unhygienic presentation, and lack of options for children.
- Lack of parking and frequent power outages or generator issues are recurring concerns, impacting guest comfort and convenience.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Room service
- Breakfast (free)
Common questions
Is there a restaurant available at Hotel Poonam, and what kind of food does it offer?
Yes, Hotel Poonam has a full-service restaurant that serves a variety of vegetarian food, including local Maharashtrian and North Indian dishes. The restaurant is praised for the taste and speed of service, making it a key attraction for guests.
What are the main complaints about the service at Hotel Poonam?
Guests have frequently criticized the staff and service at Hotel Poonam, with specific complaints about rudeness, unresponsiveness, and dismissiveness from the manager and a waiter named Ansar. These issues contribute to mixed guest experiences despite the hotel's other strengths.
How is the location of Hotel Poonam, and what attractions are nearby?
Hotel Poonam is centrally located near Mahabaleshwar's main market and is within a 7-minute drive of Mahabaleshwar Hill Station and Venna Lake. Its location is a major strength, making it convenient for exploring key attractions in the area.
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