Hotel Red Button Resort

Hotel Red Button Resort, Red Button Go Karting, Hotel Red Button, Panchgani - Mahabaleshwar Rd, near Venna Lake, Mahabaleshwar, Maharashtra 412806

4.0 · 344 reviews analysed
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Gumo's take

Hotel Red Button Resort in Mahabaleshwar is known for its go-karting and adventure activities, 24-hour room service, and proximity to attractions like Venna Lake. While many guests praise the cleanliness, staff friendliness, and family-friendly environment, others report significant issues with maintenance, service reliability, and room quality. The hotel is best suited for families and adventure seekers who prioritize activities over consistent luxury or service excellence.

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How guests rate it

Location
82
Facilities
65
Staff & Service
72
Room Comfort & Cleanliness
68

What guests love

  • Go-karting and adventure activities are highly praised, with guests noting it as one of the best in Mahabaleshwar.
  • 24-hour room service is a unique feature not commonly found in the area.
  • Many guests highlight the cleanliness of the rooms and breakfast quality, with some calling it 'one of the cleanest resorts' in the region.

Worth knowing

  • Multiple negative reviews mention poor maintenance of rooms and facilities, including broken ACs, moldy linens, and non-functional amenities.
  • Service reliability is inconsistent, with complaints about unresponsive staff, poor communication, and rude behavior.
  • Some guests report that the Wi-Fi and internet connectivity are unreliable or non-functional.
  • The amusement park and adventure activities are criticized for being unsafe, outdated, and poorly managed.

Amenities

  • Wi-Fi (free)
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Wake up calls
  • Housekeeping (daily)
  • Outdoor pool
  • Doctor on call
  • Air conditioning

Common questions

Does the hotel have 24-hour room service?

Yes, Hotel Red Button Resort offers 24-hour room service, which is a unique feature not commonly found in the Mahabaleshwar area.

What are the main guest concerns regarding the hotel's service and maintenance?

Some guests have reported inconsistent service, including unresponsive or rude staff, and maintenance issues such as broken ACs, moldy linens, and non-functional amenities.

Is the hotel suitable for families with children?

Yes, the hotel is considered family-friendly, with many guests praising the cleanliness, breakfast quality, and availability of kid-friendly activities like go-karting and adventure sports.

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