Hotel Sai Regency

Hotel Sai Regency, Main Market, Hotel Sai Regency, Mahabaleshwar, Maharashtra 412806

3.9 · 441 reviews analysed
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Gumo's take

Hotel Sai Regency is a budget-friendly accommodation in Mahabaleshwar, located in the main market area, offering easy access to local shops and attractions. It is praised for its staff's helpfulness and friendly service, particularly by guests who value a central location and affordable pricing. However, the hotel has mixed reviews regarding room cleanliness and amenities, with some guests reporting issues like unhygienic conditions, lack of hot water, and poor maintenance. Despite these concerns, it remains a popular choice for families and budget-conscious travelers due to its proximity to key points of interest and its basic but functional offerings.

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How guests rate it

Location
89
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
58

What guests love

  • Helpful and friendly staff, with several reviews highlighting the manager, Mr. Vikas, for his supportiveness.
  • Convenient location in the main market area, making it ideal for shopping and exploring local attractions.
  • Budget-friendly pricing, with many guests noting it as a value-for-money option for families and budget travelers.

Worth knowing

  • Issues with room cleanliness and hygiene, including reports of dirty bedsheets, blankets, and bathrooms.
  • Inconsistent availability of hot water, with some guests noting it is only available for short periods in the morning.
  • Old or poorly maintained furniture and amenities, such as non-working TVs and taps.
  • Some guests reported rude or unresponsive behavior from the hotel owner or staff, particularly in negative reviews.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Air conditioning in some rooms
  • Restaurant
  • Room service
  • Kid-friendly
  • Local shuttle

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness, with some guests reporting unhygienic conditions, dirty bedsheets, and poorly maintained furniture. However, there are also positive comments about the overall property, so experiences may vary.

How is the service at Hotel Sai Regency?

The service is generally praised, especially by guests who highlight the helpful and friendly staff, including the manager, Mr. Vikas. However, some negative reviews mention unresponsive or rude behavior from certain staff members.

Is there a restaurant available at the hotel?

Yes, the hotel has a restaurant, which is a notable feature as it is one of the few hotels in the area with this amenity. This makes it convenient for guests looking to dine on-site.

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