LA FORTUNA RESORT AND SPA

LA FORTUNA RESORT AND SPA, Panchgani - Mahabaleshwar Rd, Metgutad, Mahabaleshwar, Maharashtra 412806

4-star property 3.7 · 664 reviews analysed
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Gumo's take

La Fortuna Resort and Spa is a 4-star property in Mahabaleshwar known for its spacious layout, scenic surroundings, and vegetarian dining options. While some guests praise the cleanliness of rooms and staff friendliness, others highlight recurring issues like poor maintenance, unclean bathrooms, and subpar service. The hotel is best suited for travelers seeking a peaceful, green environment and who are less reliant on modern amenities like Wi-Fi or well-maintained facilities.

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How guests rate it

Location
75
Facilities
48
Staff & Service
60
Room Comfort & Cleanliness
52

What guests love

  • Spacious property with greenery and scenic views, ideal for relaxation.
  • Vegetarian food is consistently praised for quality and variety.
  • Rooms often have individual parking and some include amenities like Jacuzzis.

Worth knowing

  • Frequent complaints about unclean or poorly maintained rooms and bathrooms.
  • Service is inconsistent, with reports of unresponsive or rude staff.
  • Facilities like the swimming pool, games room, and spa are often described as under-maintained or non-functional.
  • Wi-Fi and mobile signal are weak, and rooms are sometimes described as cramped or poorly designed.

Amenities

  • Wi-Fi
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Spa
  • Hair salon
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Outdoor pool
  • Air conditioning
  • Kitchen

Common questions

Is the food at La Fortuna Resort and Spa good?

Yes, the vegetarian food at La Fortuna Resort and Spa is consistently praised for its quality and variety. Guests mentioned 'Food quality' 12 times in their reviews, indicating a strong positive sentiment toward the dining experience.

How is the cleanliness of the hotel rooms and bathrooms?

The cleanliness of the rooms is mixed. While some guests praise the cleanliness, others report unclean or poorly maintained rooms and bathrooms. The sentiment data shows 12 positive and 20 negative mentions for cleanliness, with bathrooms receiving all negative feedback.

Is there a swimming pool at the hotel, and is it well maintained?

Yes, the hotel has an outdoor swimming pool, but it is often described as under-maintained or non-functional according to guest reviews. The pool received 13 positive and 10 negative mentions, indicating some guests enjoyed it, but maintenance issues were reported.

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