The Grand Legacy Resort and Spa

The Grand Legacy Resort and Spa, Panchgani - Mahabaleshwar Rd, behind Saj Resort by Club Mahindra, Post, Metgutad, Mahabaleshwar, Maharashtra 412806

4.4 · 3,169 reviews analysed
The Grand Legacy Resort and Spa – photo 1
The Grand Legacy Resort and Spa – photo 2
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The Grand Legacy Resort and Spa – photo 4

Gumo's take

The Grand Legacy Resort and Spa is a serene, family-friendly retreat in Mahabaleshwar, known for its vegetarian cuisine, mountain views, and extensive amenities like an outdoor pool, spa, and game room. Guests frequently praise the service, particularly the concierge and housekeeping teams, and highlight the peaceful atmosphere and delicious food. While it is a popular choice for weddings and family getaways, some guests note issues with room views and maintenance.

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How guests rate it

Location
85
Facilities
75
Staff & Service
90
Room Comfort & Cleanliness
78

What guests love

  • Exceptional service and hospitality, with multiple reviews praising the concierge and housekeeping staff, including named individuals like Abhijeet, Ajay, and Shravan.
  • High-quality vegetarian dining with a wide variety of options, including breakfast buffets and special event menus, as noted in 82 mentions of vegetarian cuisine.
  • Scenic location with mountain views and proximity to attractions like Venna Lake and Pratapgad Fort, making it ideal for nature lovers and family getaways.

Worth knowing

  • Some rooms have obstructed or poor views, and maintenance issues like hot water supply and washroom cleanliness have been reported.
  • Wi-Fi and air conditioning received negative feedback in several reviews, with complaints about poor connectivity and insufficient cooling.
  • A few guests noted that the property can become overcrowded during events like weddings, impacting the overall experience.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Tennis
  • Game room
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Hot tub
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Fitness center
  • Massage
  • Spa
  • Doctor on call
  • Not accessible
  • English
  • Hindi
  • Bathtub in some rooms
  • Shower

Common questions

Does the hotel offer vegetarian food options, and how are they reviewed?

Yes, The Grand Legacy Resort and Spa is known for its high-quality vegetarian cuisine, with guests mentioning it 82 times in reviews. The dining experience is highly praised, with positive sentiment in 389 reviews, and the hotel offers a breakfast buffet and special event menus.

What are the common guest concerns regarding the hotel's facilities?

Some guests have reported maintenance issues, such as problems with hot water supply and bathroom cleanliness. Additionally, there are complaints about insufficient air conditioning and poor Wi-Fi connectivity, with negative feedback on these topics in 16 and 7 reviews respectively.

Is the hotel suitable for families, and what amenities are available for children?

Yes, the hotel is family-friendly and offers amenities such as a game room, activities for kids, and a kids' menu. It is also praised for its peaceful atmosphere and proximity to attractions like Venna Lake and Laxmi Strawberry Farm.

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