Chariot Beach Resort

Chariot Beach Resort, Five Rathas Road, behind Five Rathas Monument, Mahabalipuram, Tamil Nadu 603104

4.0 · 8,322 reviews analysed
Chariot Beach Resort – photo 1
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Chariot Beach Resort – photo 4

Gumo's take

Chariot Beach Resort in Mahabalipuram is an upscale property with a private beach, a large swimming pool, and a spa, making it ideal for travelers seeking a relaxed coastal getaway. While the location is praised for its proximity to major tourist attractions and the beach, the overall experience is mixed due to recurring issues with maintenance, service responsiveness, and cleanliness. Families and couples may appreciate the spacious rooms and beach access, but many guests report poor hygiene, outdated facilities, and unresponsive staff, which detract from the value for money.

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How guests rate it

Location
82
Facilities
52
Staff & Service
45
Room Comfort & Cleanliness
48

What guests love

  • Private beach access with 24/7 buggy service for easy movement.
  • Spacious rooms and large property layout, ideal for family stays.
  • Friendly and courteous staff in some interactions, particularly at the restaurant.

Worth knowing

  • Poor maintenance of rooms and facilities, including broken tiles in the pool, malfunctioning AC units, and outdated bathroom fixtures.
  • Unresponsive and understaffed service, with frequent delays in room service, check-in, and handling guest requests.
  • Hygiene issues reported in multiple areas, including unclean dishes, dirty linens, and unhygienic food handling.
  • Overpriced for the level of service and maintenance provided, with many guests feeling it lacks value for money.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Outdoor pool
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible pool
  • English
  • French
  • Hindi
  • Portuguese
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach front
  • Bicycle rental (extra charge)
  • Golf
  • Tennis
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Does the Chariot Beach Resort have a private beach?

Yes, the Chariot Beach Resort offers private beach access with 24/7 buggy service for easy movement around the property.

What are the main issues reported by guests at the Chariot Beach Resort?

Guests have reported poor maintenance of rooms and facilities, unresponsive service, and hygiene issues, including broken tiles, malfunctioning AC units, and unclean dishes and linens.

Is the Chariot Beach Resort suitable for families?

Yes, the resort is suitable for families due to its spacious rooms and large property layout, though some guests have noted that the maintenance and service issues may affect the overall experience.

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