Welcomhotel By ITC Hotels, Kences Palm Beach
Welcomhotel By ITC Hotels, Kences Palm Beach, 53, East Coast Road, Village, Devaneri, Mahabalipuram, Tamil Nadu 603104
Gumo's take
Welcomhotel By ITC Hotels - Kences Palm Beach is a 5-star beachfront resort located in Mahabalipuram, offering a blend of luxury, comfort, and scenic beauty. It is best suited for families, business travelers, and couples seeking a relaxing stay with access to the Bay of Bengal. The hotel is praised for its spacious and well-appointed rooms, private beach access, and fine dining options. While the location and certain staff members receive high praise, some guests have noted inconsistencies in service and minor maintenance issues.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Direct beachfront access with stunning views of the Bay of Bengal
- Spacious and well-designed rooms with modern amenities like air conditioning, flatscreen TVs, and coffee/tea makers
- Highly praised staff members like Sejal, Arjun, and Annu for their exceptional service and hospitality
Worth knowing
- Inconsistent service quality in restaurants and at the front desk, with some guests reporting slow or unresponsive service
- Some rooms require maintenance or updates, with reports of issues like strong diesel odors and malfunctioning appliances
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Outdoor pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Beach access
- Room service
- Child friendly
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Spa
- Fitness centre
- Bar
Common questions
Does the hotel offer beach access?
Yes, Welcomhotel By ITC Hotels - Kences Palm Beach offers direct beachfront access with stunning views of the Bay of Bengal.
Are there any reported issues with the hotel's service or maintenance?
Some guests have reported inconsistent service quality in restaurants and at the front desk, as well as minor maintenance issues in some rooms, such as strong diesel odors and malfunctioning appliances.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly and welcomes guests traveling with their pets.
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