Hotel Heraa International & Convention Center

Hotel Heraa International & Convention Center, Creek Galaxy, Indiana Hospital Rd, Pumpwell, Mangaluru, Karnataka 575002

4.1 · 369 reviews analysed
Hotel Heraa International & Convention Center – photo 1
Hotel Heraa International & Convention Center – photo 2
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Gumo's take

Hotel Heraa International & Convention Center is a newly renovated, budget-friendly hotel in Mangaluru, offering clean and well-maintained rooms with highway views. It is praised for its cooperative and polite staff, making it a good choice for families and couples seeking a peaceful stay. However, guests have reported mixed experiences with breakfast quality and inconsistent service from certain staff members, particularly at the front desk. The hotel's location on the outskirts of the city can be inconvenient for some, with limited accessibility via app-based cabs.

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How guests rate it

Location
60
Facilities
65
Staff & Service
72
Room Comfort & Cleanliness
78

What guests love

  • Clean and well-maintained rooms with balcony access
  • Polite and cooperative staff in many guest interactions
  • Reasonable pricing for a newly renovated premium hotel

Worth knowing

  • Breakfast quality is inconsistent, with reports of cold and limited options
  • Inflexible checkout times and poor customer service from some front desk staff
  • Location on the outskirts of the city can be inconvenient for some guests

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Local shuttle
  • Air conditioning
  • Room service

Common questions

Is the breakfast at Hotel Heraa International & Convention Center of good quality?

Guests have reported mixed experiences with breakfast, with many noting inconsistent quality, including cold and limited food options.

How would you describe the service at this hotel?

The service is generally praised, with 70 positive mentions and only 16 negative ones. However, some guests reported poor service from certain front desk staff.

Is the hotel Heraa located in a convenient area for tourists?

The hotel is located on the outskirts of Mangaluru, which some guests find inconvenient, and there are limited app-based cab options for accessibility.

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