Hotel Navratna Palace
VRCR+HP8 Hotel Navratna Palace, Hampankatta, Mangaluru, Karnataka 575001
Gumo's take
Hotel Navratna Palace is a centrally located budget hotel in Mangaluru, situated opposite the City Centre Mall and near the railway station. It is best suited for short-term stays or stopovers due to its convenient location and basic amenities. However, the hotel has received significant criticism for poor room maintenance, unhygienic conditions, and inconsistent service. While a few guests praise the spacious rooms and friendly staff, the majority of reviews highlight issues with cleanliness, functionality of in-room facilities, and overall value for money.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 48
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 42
What guests love
- Strategic location opposite City Centre Mall and near Mangaluru Central Railway Station
- Spacious and airy rooms, as noted by some guests
Worth knowing
- Frequent complaints about unclean and poorly maintained rooms, including dirty linens, cockroaches, and broken fixtures
- Issues with amenities such as non-functional AC, TV, and charging sockets
- Unreliable and sometimes rude service from staff, with reports of uncooperative behavior and overcharging
- Lack of in-house dining and poor hot water availability
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Room service
- Kid-friendly
- Air conditioning
Common questions
Is Hotel Navratna Palace a good option for long-term stays?
No, Hotel Navratna Palace is best suited for short-term stays or stopovers due to its basic amenities and frequent guest complaints about poor room maintenance and unhygienic conditions.
What are the main issues guests have reported about the hotel?
Guests have reported significant issues with cleanliness, including dirty linens and cockroaches, as well as broken fixtures and non-functional amenities like AC, TV, and charging sockets. Service has also been criticized for being unreliable and, at times, rude.
What are the key advantages of staying at Hotel Navratna Palace?
The hotel's strategic location opposite the City Centre Mall and near the railway station is a major advantage. Some guests also note that the rooms are spacious and airy.
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