Hotel Ganpati Palace And Majestic Banquets
Hotel Ganpati Palace And Majestic Banquets, Bhuteshwar Rd, behind Indian Oil Petrol Pump, Manoharpura, Mathura, Uttar Pradesh 281001
Gumo's take
Hotel Ganpati Palace And Majestic Banquets is a budget-friendly hotel in Mathura, best suited for travelers prioritizing location and basic amenities over luxury. It offers vegetarian dining and free breakfast, with a focus on hosting events and banquets. While some guests praise the food and location, the hotel suffers from recurring complaints about unclean rooms, malfunctioning facilities, and unprofessional staff. It is not recommended for those seeking comfort or high service standards.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 42
What guests love
- Good location, easily accessible and near major attractions like Krishna Janmabhoomi.
- Vegetarian restaurant with reasonably priced and tasty food, as noted by some guests.
- Banquet halls are praised for hosting events and weddings, with positive feedback on organization and food quality.
Worth knowing
- Rooms are frequently described as dirty, unhygienic, and poorly maintained, with broken ACs, TVs, and geyser units.
- Staff is often criticized for being rude, unprofessional, and unresponsive to guest complaints.
- Facilities like water supply, ventilation, and room size are inadequate, with reports of smelly water and poor sanitation.
- Overcharging and misleading booking practices are reported, including discrepancies in room types and additional fees at checkout.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel suitable for guests looking for clean and well-maintained rooms?
No, the hotel suffers from recurring complaints about unclean rooms, poor hygiene, and malfunctioning facilities such as broken ACs and TVs. Many guests have reported dissatisfaction with the room conditions.
Does the hotel provide good dining options, especially for vegetarian travelers?
Yes, the hotel has a vegetarian restaurant with reasonably priced and tasty food, as noted by some guests. It also offers a free breakfast buffet, making it a good option for vegetarian travelers.
How is the service quality at Hotel Ganpati Palace And Majestic Banquets?
The service quality is mixed. While there are some positive mentions, the staff is often criticized for being rude, unprofessional, and unresponsive to guest complaints. Guests have reported issues with service on multiple occasions.
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