The Mystic Palms
The Mystic Palms, Outside Transport Nagar, National Highway 2, near Mandi Samiti, Shrinathpuram Colony, Dharamlok Nagar, Mathura, Uttar Pradesh 281001
Gumo's take
The Mystic Palms in Mathura is a mid-range hotel known for hosting weddings and large events, with a focus on providing a comfortable and well-organized experience for guests. It features spacious rooms, a restaurant with decent food, a swimming pool, and a lawn for functions. While many guests praise the hotel's hospitality and event management, particularly under the leadership of Mr. Roshan, others have raised concerns about cleanliness, maintenance, and inconsistent service. It is best suited for travelers attending events or seeking a reasonably priced stay with basic amenities.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Strong event management and wedding coordination, especially under Mr. Roshan's leadership.
- Spacious and well-maintained rooms with comfortable beds and good sound isolation.
- Well-located near the Delhi-Mathura highway with ample parking.
Worth knowing
- Issues with room cleanliness and maintenance, including broken appliances, poor water quality, and unhygienic conditions in some cases.
- Inconsistent food quality and service, with some guests reporting tasteless or poorly prepared meals.
- Slow and unresponsive service in some departments, particularly during peak times or for in-room requests.
- Some rooms lack proper ventilation and suffer from musty smells or mosquito infestations.
Amenities
- Pool
- Parking
- Breakfast
- Wi-Fi
- Front desk
- Full-service laundry
- Outdoor pool
- No hot tub
- No fitness center
- No spa
- No pets
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Room service
- Breakfast buffet
- Kid-friendly
- Transfer
- Local shuttle
- Accessible
- Air conditioning
Common questions
Is The Mystic Palms in Mathura suitable for attending weddings or large events?
Yes, The Mystic Palms is well-known for hosting weddings and large events, with a dedicated lawn and strong event management, especially under Mr. Roshan's leadership.
What are the main concerns guests have about the hotel's cleanliness and maintenance?
Some guests have reported issues with room cleanliness, broken appliances, poor water quality, and unhygienic conditions. Additionally, some rooms suffer from musty smells and mosquito infestations.
What amenities does The Mystic Palms offer to its guests?
The hotel offers spacious rooms, a restaurant, a swimming pool, and a lawn for functions. It also provides ample parking and is located near the Delhi-Mathura highway.
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