Hotel Shantah Inn Mathura
gate no. 2, Hotel Shantah Inn Mathura, Mathura junction, Mall godam road, Gopal Nagar, Mathura, Uttar Pradesh 281001
Gumo's take
Hotel Shantah Inn Mathura is a budget-friendly option located near Mathura Railway Station, making it convenient for travelers arriving by train. While it has a decent number of positive reviews praising its location and service, the hotel suffers from significant inconsistencies in cleanliness and staff behavior. Guests have reported both excellent and extremely poor experiences, with recurring complaints about dirty rooms, insect infestations, and unprofessional staff. It may suit budget-conscious travelers seeking proximity to the railway station, but is less ideal for those prioritizing hygiene or reliable service.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 55
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 50
What guests love
- Convenient location within walking distance of Mathura Railway Station.
- Some guests report clean and comfortable rooms with good amenities like air conditioning and Wi-Fi.
Worth knowing
- Multiple reports of unclean rooms, including lizard droppings, insects, and poor housekeeping.
- Unprofessional and disrespectful behavior from staff, including claims of intoxication and poor customer service.
- Inconsistent maintenance and infrastructure issues, such as broken lights and lack of basic amenities.
Common questions
Is Hotel Shantah Inn Mathura clean and well-maintained?
The hotel has mixed reviews regarding cleanliness, with multiple reports of unclean rooms, insect infestations, and poor housekeeping. Some guests have even found lizard droppings and faced issues with broken lights and missing amenities.
How is the staff behavior at Hotel Shantah Inn Mathura?
Guests have reported inconsistent and often poor staff behavior, including unprofessional and disrespectful conduct. Some reviews mention claims of staff intoxication and inadequate customer service.
Is Hotel Shantah Inn Mathura a good option for travelers arriving by train?
Yes, it is a convenient option for travelers arriving by train, as it is located within walking distance of Mathura Railway Station. This makes it a good choice for budget-conscious guests prioritizing location over luxury.
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