Townhouse Mathura Formerly Krishna inn

Townhouse Mathura Formerly Krishna inn, Plot-13, Mauja, Naroli, Mathura, Birjapur, Uttar Pradesh 281001

4.7 · 39 reviews analysed
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Gumo's take

Townhouse Mathura Formerly Krishna inn is a hotel in Mathura that offers a mix of positive and negative guest experiences. While some praise its friendly staff, elegant decor, and comfortable rooms with quality furnishings, others report significant issues with cleanliness, maintenance, and poor service. It is best suited for travelers who prioritize hospitality and comfort, but may not be ideal for families due to reported hygiene and infrastructure concerns.

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How guests rate it

Location
85
Facilities
60
Staff & Service
75
Room Comfort & Cleanliness
65

What guests love

  • Friendly and professional staff who are attentive to guest needs
  • Elegant decor and peaceful atmosphere
  • Rooms with high-quality beds and linens, and some offering beautiful views
  • Well-located near local attractions and restaurants

Worth knowing

  • Poor maintenance and hygiene issues, including filthy bedsheets and unclean bathrooms
  • Lack of essential amenities like hot water and functioning geysers in some rooms
  • Unresponsive staff when concerns are raised, with no accountability or solutions provided
  • Not ideal for family stays due to reported shortcomings in service and cleanliness

Common questions

Is the hotel suitable for families?

The hotel may not be ideal for families due to reported issues with cleanliness, maintenance, and service, which could affect the overall comfort and experience of family stays.

What are the key strengths of the hotel?

The hotel is praised for its friendly and professional staff, elegant decor, peaceful atmosphere, and well-located position near local attractions and restaurants, with some rooms offering beautiful views and high-quality beds and linens.

Are there any reported issues with the hotel's maintenance and cleanliness?

Yes, there are reports of poor maintenance and hygiene issues, including filthy bedsheets, unclean bathrooms, and lack of essential amenities like hot water in some rooms.

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