Milano Serviced Apartments
Milano Serviced Apartments, 8 Franklin St, Melbourne VIC 3000, Australia
Gumo's take
Milano Serviced Apartments is a mid-range, serviced apartment complex located in the heart of Melbourne CBD, offering a home-like experience with modern, self-contained apartments. It is well-suited for both corporate and leisure travelers, with a range of one and two-bedroom options, and a variety of on-site facilities such as a heated pool, gym, cinema, and tennis court. While praised for its convenient location near major attractions and public transport, the property has mixed reviews regarding cleanliness, maintenance, and customer service, with some guests reporting outdated furnishings and poor staff interactions.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 80
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 72
What guests love
- Strategic location in the heart of Melbourne CBD, close to Queen Victoria Market, Federation Square, and public transport
- Comprehensive on-site facilities including an indoor heated pool, spa, cinema, gym, and tennis court
- Modern, self-contained apartments with kitchen facilities, making it ideal for longer stays or families
Worth knowing
- Mixed reviews on cleanliness and maintenance, with reports of outdated furnishings, water damage, and poor housekeeping
- Inconsistent and sometimes poor customer service, with complaints about rude staff and unprofessional handling of guest issues
Common questions
What types of accommodations does Milano Serviced Apartments offer?
Milano Serviced Apartments offers one and two-bedroom modern, self-contained apartments, making it ideal for both families and longer stays.
What on-site facilities are available at the hotel?
The hotel features a heated indoor pool, spa, cinema, gym, and tennis court, providing a range of recreational options for guests.
What are some common guest concerns about the hotel?
Some guests have reported mixed experiences with cleanliness and maintenance, including outdated furnishings and water damage, as well as inconsistent customer service and unprofessional staff interactions.
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