Amara Gateway Hotel

Amara Gateway Hotel, Himgiri Colony Rd, opp. Krishna Diamond and Gold Jewellery, Ram Ganga Vihar Phase 1, Moradabad, Uttar Pradesh 244105

4.0 · 1,592 reviews analysed
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Gumo's take

Amara Gateway Hotel in Moradabad is a mid-range property known for its spacious, well-maintained rooms and strong hospitality, particularly for events and family functions. Guests frequently praise the cleanliness of the rooms and bathrooms, the quality of the breakfast buffet, and the helpfulness of staff like Mr. Saurabh and Mr. Zaki. However, the hotel faces consistent criticism for inconsistent service, poor food quality in some reviews, and issues with amenities like Wi-Fi and room maintenance. It is well-located near key attractions like GAUTAM BUDDHA PARK and Sai Karuna Dham, making it a convenient choice for travelers.

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How guests rate it

Location
82
Facilities
68
Staff & Service
72
Room Comfort & Cleanliness
78

What guests love

  • Spacious, clean rooms with modern amenities and good bathroom size, as noted in multiple 5-star reviews.
  • Positive sentiment around breakfast, with 37 positive mentions and praise for the variety and taste of the buffet.
  • Strong hospitality for events and functions, with several reviews highlighting excellent organization and service for weddings and parties.

Worth knowing

  • Inconsistent food quality, with 42 negative dining mentions and complaints about overpriced, poorly prepared meals and cold dishes.
  • Service issues, including rude staff behavior, slow response times, and poor communication, as seen in multiple 1-star reviews.
  • Wi-Fi and room maintenance problems, with reports of unreliable internet, broken fixtures, and lack of basic amenities like hangers and extra towels.
  • High pricing for food and amenities, with several guests feeling the cost is not justified by the quality.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Transfer
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the breakfast at Amara Gateway Hotel worth it?

Yes, the breakfast is generally praised, with 37 positive mentions and guests often highlighting the variety and taste of the free buffet.

What are the common complaints about the hotel's service?

Guests have reported inconsistent service, including rude staff behavior, slow response times, and poor communication, as noted in multiple 1-star reviews.

Is the hotel a good choice for families?

Yes, the hotel is kid-friendly and has received 15 positive mentions for family stays, with no negative feedback related to family accommodations.

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