MGR Hotel Moradabad

RPPH+H2J MGR Hotel Moradabad, Buddhi Vihar Phase 2, Moradabad, Uttar Pradesh 244103

3.9 · 105 reviews analysed
MGR Hotel Moradabad – photo 1
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Gumo's take

MGR Hotel Moradabad is a mid-range hotel that offers a convenient location on the highway, making it a popular choice for business travelers and short stopovers. The hotel is praised for its clean and spacious rooms, as well as its generally welcoming environment. However, the hotel faces consistent criticism for its poor food quality, slow service, and unprofessional staff behavior, which can significantly impact the guest experience. While the location and room cleanliness are notable strengths, the hotel must address recurring issues with service and dining to improve its overall appeal.

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How guests rate it

Location
85
Facilities
60
Staff & Service
50
Room Comfort & Cleanliness
72

What guests love

  • Clean and spacious rooms with good air conditioning, especially appreciated in the Moradabad heat.
  • Convenient highway location, ideal for business travelers and short stopovers.
  • Generally welcoming and modern environment with a few positive mentions of friendly staff.

Worth knowing

  • Poor food quality and slow service, with multiple reports of burnt or tasteless food and long wait times.
  • Unprofessional and rude staff behavior, including a named receptionist (Tushar Chaudhary) who was described as arrogant and unhelpful.
  • Rooms are reported to be smaller than expected for their price, especially in premium categories.
  • Issues with amenities and services, such as missing complimentary breakfast items, lack of drinking water, and poor Wi-Fi or parking security.

Common questions

What are the key strengths of MGR Hotel Moradabad?

MGR Hotel Moradabad is known for its clean and spacious rooms with good air conditioning, a convenient highway location ideal for business travelers and short stopovers, and a generally welcoming and modern environment with some friendly staff.

What are the main issues guests have reported at MGR Hotel Moradabad?

Guests have consistently reported poor food quality, slow service, and unprofessional staff behavior, including a named receptionist described as arrogant. Additionally, rooms are often smaller than expected for the price, and there are issues with missing amenities like complimentary breakfast items and drinking water.

Is the hotel suitable for a short business stay?

Yes, the hotel is well-suited for business travelers and short stopovers due to its convenient highway location and clean, comfortable rooms. However, potential guests should be aware of the reported issues with food, service, and staff behavior that could affect their overall experience.

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