Hotel Castle Rock Mount Abu by SAH

Hotel Castle Rock Mount Abu by SAH, MDR60, near Mount Abu New Toll Nakka, Check Post, Mount Abu, Rajasthan 307501

4.5 · 1,423 reviews analysed
Hotel Castle Rock Mount Abu by SAH – photo 1
Hotel Castle Rock Mount Abu by SAH – photo 2
Hotel Castle Rock Mount Abu by SAH – photo 3
Hotel Castle Rock Mount Abu by SAH – photo 4

Gumo's take

Hotel Castle Rock Mount Abu by SAH is a pet-friendly, family-oriented hotel known for its serene mountain views and peaceful ambiance. It is particularly praised for its sunrise and sunset vistas, excellent service, and hearty, customizable dining options. While the location is slightly secluded, it offers a tranquil escape from the main tourist areas. The hotel is ideal for travelers seeking a budget-friendly, nature-focused stay with a personal touch from the staff.

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How guests rate it

Location
89
Facilities
78
Staff & Service
87
Room Comfort & Cleanliness
72

What guests love

  • Outstanding service with many guests praising the staff's helpfulness and friendliness, especially individuals like Mr. Vijay Kumar and Soham from the kitchen.
  • Breathtaking mountain views and a peaceful ambiance, particularly highlighted for sunrise and sunset experiences.
  • Customizable and flavorful dining options, with several guests noting the quality and taste of the food.

Worth knowing

  • Issues with room cleanliness and maintenance, including reports of unhygienic conditions, broken plumbing, and unavailability of basic amenities like electric kettles and toiletries.
  • Negative feedback on Wi-Fi performance, with some guests reporting slow or non-functional internet.
  • Some guests found the location inconvenient due to the steep access road and distance from the main market, requiring additional transportation.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Pet-friendly (free)
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel pet-friendly, and is there any additional charge for pets?

Yes, Hotel Castle Rock Mount Abu by SAH is pet-friendly, and there is no additional charge for pets.

What are the main guest concerns regarding the hotel's rooms?

Some guests have reported issues with room cleanliness and maintenance, including unhygienic conditions, broken plumbing, and missing amenities like electric kettles and toiletries.

How is the hotel's Wi-Fi performance according to guest reviews?

The hotel's Wi-Fi has received negative feedback, with some guests reporting slow or non-functional internet.

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