Hotel Castle Rock Mount Abu by SAH
Hotel Castle Rock Mount Abu by SAH, MDR60, near Mount Abu New Toll Nakka, Check Post, Mount Abu, Rajasthan 307501
Gumo's take
Hotel Castle Rock Mount Abu by SAH is a 3-star property known for its serene mountain views, family-friendly atmosphere, and strong service. It is particularly praised for its sunrise and sunset vistas, clean rooms, and attentive staff. While it is a budget-friendly option for travelers seeking a peaceful retreat in Mount Abu, some guests have noted issues with bathroom quality and room amenities. The hotel is ideal for nature lovers and families looking for a comfortable base to explore nearby attractions like Nakki Lake and Delwara Jain Temple.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 78
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Outstanding staff service, with many guests praising the helpfulness and friendliness of the team, including individuals like Rithik, Jugal, and Soham.
- Breathtaking mountain views, especially of sunrise and sunset, with several reviews highlighting the peaceful and scenic location.
- Clean and well-maintained rooms, with many guests noting the comfort and cleanliness of their accommodations.
Worth knowing
- Bathroom quality is a recurring concern, with multiple negative reviews citing unhygienic conditions, strong smoking smells, and poor infrastructure.
- Some rooms lack basic amenities like electric kettles, tea/coffee supplies, and proper storage (almirahs), affecting guest convenience.
- A few guests reported issues with Wi-Fi performance and air conditioning, particularly in older or back-facing rooms.
- A small number of reviews raised concerns about safety and security, including incidents of missing items and unresponsive staff.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Pet-friendly (free)
- Air conditioning
- Kitchen in some rooms
Common questions
What are the key strengths of Hotel Castle Rock Mount Abu by SAH?
The hotel is known for outstanding staff service, breathtaking mountain views (especially sunrise and sunset), and clean, well-maintained rooms. Many guests praise the friendliness and helpfulness of the team, including individuals like Rithik, Jugal, and Soham.
Are there any notable limitations or issues with the hotel?
Some guests have reported issues with bathroom quality, including unhygienic conditions and strong smoking smells. Additionally, certain rooms lack basic amenities like electric kettles and proper storage, and there have been occasional reports of poor Wi-Fi and air conditioning performance.
Is the hotel suitable for families and what amenities are available for them?
Yes, the hotel is family-friendly and offers amenities such as kid-friendly facilities, free breakfast (extra charge), and a restaurant with table service and buffet dinner options. It also provides 24-hour front desk service and laundry facilities for added convenience.
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