Hotel Chandravilas

Hotel Chandravilas, Main Road, near Toll Tax, Mount Abu, Rajasthan 307501

4.4 · 844 reviews analysed
Hotel Chandravilas – photo 1
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Gumo's take

Hotel Chandravilas in Mount Abu is known for its strong hospitality and good food, with many guests praising the staff's helpfulness and the peaceful atmosphere. The hotel is particularly appreciated for its garden views and proximity to Mount Abu Tourist. However, it has notable issues with room and bathroom cleanliness, with several guests reporting unhygienic conditions, poor maintenance, and inadequate amenities. While the location is convenient for nearby attractions like Nakki Lake and Delwara Jain Temple, the hotel is somewhat removed from the main city center. It is a popular choice for families and groups, though some reviews caution about inconsistent service and safety concerns.

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How guests rate it

Location
78
Facilities
65
Staff & Service
82
Room Comfort & Cleanliness
58

What guests love

  • Highly praised staff service and hospitality, with many guests noting the staff's helpfulness and friendliness.
  • Positive feedback on food quality and dining experience, with mentions of tasty and fresh meals.
  • Good location near Mount Abu Tourist and other attractions, with some guests highlighting the peaceful and scenic environment.

Worth knowing

  • Recurring complaints about poor room and bathroom cleanliness, including unhygienic conditions, cockroaches, and stained linens.
  • Issues with amenities such as non-functional Wi-Fi in rooms, lack of proper hot water supply, and missing toiletries.
  • Some guests reported rude or unprofessional behavior from staff, including physical altercations and poor responsiveness.
  • Rooms and facilities are described as outdated or poorly maintained in several reviews, with some guests noting mold, broken furniture, and poor ventilation.

Amenities

  • Wi-Fi (free)
  • Bicycle rental (extra charge)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly (free)
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Wake up calls
  • Not accessible
  • Air conditioning

Common questions

Is the hotel clean, especially the rooms and bathrooms?

There are notable issues with cleanliness at Hotel Chandravilas, particularly in the rooms and bathrooms. Guests have reported unhygienic conditions, cockroaches, stained linens, and poor maintenance in these areas.

How is the service and hospitality at the hotel?

The service and hospitality at Hotel Chandravilas are highly praised by guests. Many reviews highlight the staff's helpfulness, friendliness, and strong hospitality, making it a positive aspect of the stay.

Is the hotel a good choice for families?

Yes, the hotel is a popular choice for families and groups. While some reviews mention inconsistent service and safety concerns, the overall positive atmosphere, good food, and proximity to attractions make it a viable option for family stays.

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