Hotel Dev Residency Mount Abu (500mtr From Nakki Lake)
Hotel Dev Residency Mount Abu (500mtr From Nakki Lake), Bus Stand, Opposite, Polo Ground Rd, near Mount Abu, Machgoan, Mount Abu, Rajasthan 307501
Gumo's take
Hotel Dev Residency Mount Abu is a 3-star property with a 4.1/5 aggregate rating from 352 Google reviews, known for its proximity to Nakki Lake and convenient location near key attractions like the Polo Ground and Sunset Point. While some guests praise the service and location, a significant number of reviews highlight serious issues with cleanliness, room maintenance, and hot water availability. The hotel appears to struggle with basic hygiene and infrastructure, particularly in older rooms, and has faced repeated complaints about unprofessional staff behavior and poor management. Despite these issues, the hotel is occasionally recommended for its location and service when these factors align positively.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 42
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 38
What guests love
- Convenient location near Nakki Lake and major attractions like the Polo Ground and Sunset Point
- Positive sentiment around service in some reviews, with guests noting helpful and polite staff
Worth knowing
- Recurring complaints about unclean rooms, dirty bathrooms, and poor hygiene, including bed bugs and fungal growth
- Frequent reports of missing or malfunctioning facilities like hot water, AC, and functioning taps
- Unprofessional and rude behavior from staff and management, including aggressive interactions with guests
- Discrepancies between online images and actual room conditions, with some rooms being described as 'dharamshala-like'
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring complaints about cleanliness, with many guests reporting unclean rooms, dirty bathrooms, and poor hygiene issues such as bed bugs and fungal growth. Some rooms are described as being in poor condition, which may affect your stay experience.
How is the service at Hotel Dev Residency Mount Abu?
Service has mixed feedback: 142 positive reviews highlight helpful and polite staff, but 54 negative reviews mention unprofessional and rude behavior from staff and management. The service can vary significantly based on guest experiences.
Is the hotel a good choice for families?
The hotel is kid-friendly and has some positive feedback from families, with 16 positive mentions. However, there are also 7 negative reviews from families, likely due to issues with cleanliness and room maintenance, so it may require careful consideration.
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