Royale Palace
Royale Palace, St. Mary's Road, Mount Abu, Rajasthan 307501
Gumo's take
Royale Palace in Mount Abu is a mid-range hotel known for its 24-hour room service, spacious rooms, and proximity to major tourist attractions like Nakki Lake and Delwara Jain Temple. It appeals to families and couples seeking a comfortable, service-oriented stay with a peaceful garden and outdoor pool. While the hotel receives praise for its friendly and helpful staff, particularly individuals like Mr. Laxman, Mr. Yogesh, and Mr. Suraj Singh, some guests have reported issues with cleanliness, hot water supply, and room maintenance. The hotel's location near the entrance of Mount Abu makes it convenient for exploring the area, though some rooms suffer from poor views or outdated furnishings.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- 24-hour room service and prompt housekeeping, as noted in multiple positive reviews
- Friendly and cooperative staff, with several guests specifically mentioning Mr. Laxman, Mr. Yogesh, and Mr. Suraj Singh for their helpfulness
- Spacious rooms and a peaceful garden, with some guests highlighting the relaxing atmosphere and good views
Worth knowing
- Issues with cleanliness in certain rooms and bathrooms, including stained surfaces and poor maintenance, as reported in several negative reviews
- Inconsistent hot water supply and malfunctioning amenities like air conditioners and bathtubs, which were frequently mentioned in complaints
- Some rooms have outdated or poorly maintained furnishings, including torn curtains and broken fixtures
- A few guests noted that the hotel's pricing is not always aligned with the quality of service and amenities provided
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Horseback riding
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Hot tub
- Accessible
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Does the hotel offer 24-hour room service, and is it a unique feature in the area?
Yes, Royale Palace offers 24-hour room service, which is one of the few hotels in the area to provide this feature, making it a notable advantage for guests.
Are there any reported issues with cleanliness or maintenance in the rooms?
Yes, some guests have reported issues with cleanliness, including stained surfaces and poor maintenance, as well as inconsistent hot water supply and malfunctioning amenities like air conditioners and bathtubs.
How is the service quality at Royale Palace, and are there any staff members frequently mentioned for their help?
The service quality is generally positive, with many guests praising the friendly and helpful staff. Mr. Laxman, Mr. Yogesh, and Mr. Suraj Singh are specifically mentioned in reviews for their cooperative and prompt assistance.
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