Kata Palm Resort
Kata Palm Resort, 60 Kata Rd, Karon, Mueang Phuket District, Phuket 83100, Thailand
Gumo's take
Kata Palm Resort is a family-friendly, Thai-themed hotel in Mueang Phuket District, known for its lush greenery, multiple outdoor pools, and proximity to Kata Beach. Guests frequently praise the warm and helpful staff, the spacious rooms with pool views, and the tranquil atmosphere. While the hotel has a few outdated elements and mixed feedback on breakfast and room cleanliness, it remains a popular choice for travelers seeking a relaxed, tropical retreat with easy access to local attractions.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Warm, friendly, and helpful staff who go above and beyond to assist guests
- Lush, tropical setting with multiple pools, including a rooftop pool with great views
- Convenient location within walking distance to Kata Beach and local shops/restaurants
Worth knowing
- Mixed reviews on room cleanliness, with some guests reporting moldy smells and poor maintenance
- Breakfast quality is inconsistent, with complaints about bland food and poor service
- Rooms can be outdated and some guests found the beds too firm or uncomfortable
- Issues with hotel management, including disputes over bookings and poor communication with guests
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Transfer
- Accessible
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Pool
- Outdoor pool
- Hot tub
- Fitness center
Common questions
Is the hotel staff friendly and helpful?
Yes, the staff at Kata Palm Resort are frequently praised for being warm, friendly, and helpful, often going above and beyond to assist guests, with a positive sentiment score of 98 in the service category.
What are the main issues with the rooms?
Some guests have reported that the rooms can be outdated, with issues such as moldy smells, poor maintenance, and uncomfortable beds. The room sentiment is mixed, with 26 positive, 19 negative, and 11 neutral reviews.
How is the breakfast at the hotel?
Breakfast at Kata Palm Resort has mixed reviews, with some guests finding the food bland and the service poor. The sentiment for breakfast is 53 positive, 22 negative, and 12 neutral, indicating inconsistency in quality.
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