Phuket Kata Resotel

30, Phuket Kata Resotel 9 Kata Rd, Karon, Mueang Phuket District, Phuket 83100, Thailand

4.3 · 1,606 reviews analysed
Phuket Kata Resotel – photo 1
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Gumo's take

Phuket Kata Resotel is a 4-star hotel located in the heart of Kata Beach, offering a convenient location and spacious, well-maintained rooms with a focus on comfort and convenience. While guests appreciate the friendly cleaning staff, clean pools, and proximity to the beach and local attractions, the hotel faces criticism for outdated facilities, inconsistent service, and issues with pests and noise. It is best suited for budget-conscious travelers seeking a relaxed stay near the beach.

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How guests rate it

Location
90
Facilities
70
Staff & Service
75
Room Comfort & Cleanliness
80

What guests love

  • Convenient location within walking distance to Kata Beach and local attractions
  • Spacious and well-maintained rooms with comfortable beds and daily housekeeping
  • Clean and attractive pool area with a swim-up bar concept
  • Friendly and helpful cleaning and kitchen staff

Worth knowing

  • Outdated and in need of renovation, with some rooms suffering from pest infestations
  • Inconsistent and sometimes rude service from front desk and buffet staff
  • Poor soundproofing and noise disturbances reported by multiple guests
  • Mixed reviews on breakfast quality and lack of refills for finished items

Common questions

Is Phuket Kata Resotel close to Kata Beach?

Yes, Phuket Kata Resotel is located in the heart of Kata Beach, offering a convenient location within walking distance to the beach and local attractions.

What are the main complaints about the hotel's facilities?

Guests have reported that the hotel is outdated and in need of renovation, with some rooms experiencing pest infestations and poor soundproofing leading to noise disturbances.

How is the service quality at the hotel?

Service quality is mixed; while the cleaning and kitchen staff are friendly and helpful, the front desk and buffet staff have received criticism for being inconsistent and, at times, rude.

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