The Memory at On On Hotel
The Memory at On On Hotel, 19 Phangnga Rd, Talat Yai, Mueang Phuket District, Phuket 83000, Thailand
Gumo's take
The Memory at On On Hotel is a charming, heritage-style property in the heart of Phuket Old Town, known for its warm hospitality, vintage ambiance, and convenient location near the Sunday Night Market. Guests praise the attentive and friendly staff, particularly Nathan and Penny, for their exceptional service and personalized care. The hotel blends old-world charm with modern comforts, offering spacious, well-decorated rooms and a cozy on-site café. Ideal for travelers seeking a unique, culturally rich experience in a central location.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 91
What guests love
- Exceptional staff service, with multiple guests highlighting the kindness and attentiveness of Nathan, Penny, and other team members.
- Prime location in Phuket Old Town, just steps from the Sunday Night Market and other attractions.
- Vintage, heritage-style design with modern amenities, including spacious and clean rooms with comfortable beds.
Worth knowing
- Some guests reported issues with air conditioning performance and noise levels due to the hotel's location and older building structure.
- A few negative reviews mentioned privacy concerns, including a staff member entering a guest room without knocking.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Breakfast
- Breakfast buffet
- Kid-friendly
- Parking
- Local shuttle
Common questions
Is The Memory at On On Hotel located near any popular attractions?
Yes, the hotel is in the heart of Phuket Old Town and is just a 7-minute walk from the Phuket Old Town Sunday Night Market Walking Street, making it very convenient for guests to explore local attractions.
What do guests say about the service at The Memory at On On Hotel?
Guests frequently praise the exceptional service at the hotel, particularly highlighting the kindness and attentiveness of staff members like Nathan and Penny. The service has a strong positive sentiment with 228 positive reviews and only 11 negative ones.
Are there any reported issues with the hotel's air conditioning or noise levels?
Some guests have reported issues with the air conditioning performance and noted that noise levels can be a concern due to the hotel's location and older building structure.
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