The Kempty Fall Resort
F2JP+R7M The Kempty Fall Resort, Kempty Fall Rd, Lakhwad, Kempty, Ram Gaon, Mussorie Range, Uttarakhand 248179
Gumo's take
The Kempty Fall Resort in Mussoorie is a budget-friendly property located near Kempty Falls and the Benog Wildlife Sanctuary, offering a peaceful, mountain-view setting. While some guests praise the scenic views, friendly staff, and room service, the hotel suffers from recurring issues with maintenance, cleanliness, and service reliability. It is best suited for travelers seeking a quiet, remote stay who can tolerate inconsistent amenities and service.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 42
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 48
What guests love
- Some guests highlight the scenic mountain views from select rooms, particularly those with balconies.
- A few reviews mention friendly and helpful staff, such as Mr. Kamal, Ms. Ritu, and Mr. Shubham, who provided good service and support.
- The hotel is praised for its peaceful and calm environment, ideal for a relaxing stay.
Worth knowing
- Numerous complaints about poor maintenance, including non-functional toilets, broken TVs, and drainage issues.
- Service is frequently described as slow, unresponsive, and unprofessional, with staff often failing to meet guest requests.
- Cleanliness issues are widespread, with reports of dirty rooms, smelly linens, and unhygienic conditions.
- The hotel is located far from Mussoorie's main attractions like Mall Road, making it inconvenient for tourists.
Common questions
Is the hotel located near any popular attractions in Mussoorie?
Yes, The Kempty Fall Resort is located near Kempty Falls and the Benog Wildlife Sanctuary, which is just an 11-minute drive away. However, it is far from Mussoorie's main attractions like Mall Road.
What are the common guest complaints about the hotel?
Guests frequently report issues with poor maintenance, such as non-functional toilets and broken TVs, as well as cleanliness problems and slow, unresponsive service. These issues are among the most commonly mentioned in reviews.
What are the positive aspects of staying at The Kempty Fall Resort?
Guests appreciate the scenic mountain views from select rooms, especially those with balconies, and the peaceful, calm environment. Some also praise the friendly and helpful staff, such as Mr. Kamal, Ms. Ritu, and Mr. Shubham.
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