Welcomhotel By ITC Hotels, The Savoy, Mussoorie
Welcomhotel By ITC Hotels, The Savoy, Mussoorie, Library Bazar, Gandhi Chowk, Mussoorie, Uttarakhand 248179
Gumo's take
Welcomhotel By ITC Hotels, The Savoy, Mussoorie is a 5-star heritage property renowned for its elegant Gothic architecture, serene mountain views, and exceptional hospitality. It is particularly favored by families, couples, and history enthusiasts who appreciate a blend of old-world charm and modern luxury. Guests consistently praise the staff's attentiveness, the quality of dining (especially the 'Thali' and breakfast buffet), and the peaceful ambiance. The hotel is ideally located near Mussoorie's main attractions, including Cloud End and Mall Road, and offers a range of amenities such as a spa, fitness center, and kid-friendly activities.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 89
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with numerous guests highlighting individuals like Noor, Anshul, and Nitin for their professionalism and attentiveness.
- High-quality dining experiences, particularly the breakfast buffet and the 'Thali' at the Grand Dining Hall, which is frequently mentioned in reviews.
- Strong heritage appeal and architectural charm, with guests noting the hotel's colonial-era ambiance and scenic views of the Himalayas.
Worth knowing
- A few guests reported issues with food quality at specific outlets, such as the Royal Afghan, where some meals were described as bland or disappointing.
- Some reviews mention that newer sections of the hotel lack the heritage charm of the original building, leading to disappointment for long-time visitors.
- A small number of guests noted unresponsive or unprofessional behavior from certain staff members, including a security guard and a sales lead for events.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Pool
- Fitness center
- Spa
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Business center
- Air conditioning
- Kitchen in some rooms
Common questions
What are the standout dining experiences at Welcomhotel By ITC Hotels, The Savoy, Mussoorie?
Guests highly praise the breakfast buffet and the 'Thali' served at the Grand Dining Hall, which is frequently mentioned in reviews for its quality and variety. However, some guests have noted that the food at the Royal Afghan outlet can be bland or disappointing.
Is the hotel suitable for families with children?
Yes, the hotel is considered kid-friendly and is particularly favored by families. It offers a game room and other child-friendly activities, making it a good choice for family stays.
What are the key highlights of the hotel's location and surroundings?
The hotel is ideally located within a 1-minute walk from Cloud End and close to Mall Road, Mussoorie's main attractions. Guests consistently praise its serene mountain views and proximity to scenic spots.
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