Mysore County Retreat

Campus 345/A, Mysore County Retreat, near, Infosys Rd, Hebbal Industrial Estate, Hebbal Industrial Area, Mysuru, Karnataka 570016

3.7 · 1,225 reviews analysed
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Gumo's take

Mysore County Retreat is a mid-range hotel offering 24-hour service, a restaurant, and a pool, with a focus on business and leisure travelers. While it has a decent international buffet and a few unique features like proximity to GRS Fantasy Park, it struggles with recurring issues like poor air conditioning, cleanliness, and slow service. Guests who prioritize location and dining may find value here, but those seeking consistent comfort and maintenance should proceed with caution.

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How guests rate it

Location
68
Facilities
58
Staff & Service
56
Room Comfort & Cleanliness
52

What guests love

  • The hotel has one of the few restaurants in the area, with some guests praising the food variety and taste at the buffet.
  • It is one of the few hotels in the area with a pool, and some guests noted the spacious and well-maintained pool area.
  • The housekeeping team is occasionally praised for being attentive and maintaining cleanliness, as seen in a few 5-star reviews.

Worth knowing

  • Air conditioning is a major recurring issue, with numerous complaints about malfunctioning units and poor cooling, especially during hot weather.
  • Cleanliness is inconsistent, with frequent complaints about unclean rooms, bathrooms, and even cockroach sightings in food.
  • Service is often described as slow and unresponsive, with guests reporting delays in resolving basic requests like room service, Wi-Fi, and maintenance.
  • The buffet and dining experience are mixed, with some guests finding the food cold, stale, or overpriced, and others praising it.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Air conditioning

Common questions

Is there a restaurant available at Mysore County Retreat, and what are guests saying about the food?

Yes, Mysore County Retreat has one of the few restaurants in the area. Guests have mixed opinions about the dining experience, with 82 positive and 59 negative mentions, but many praise the variety and taste of the buffet.

What are the common complaints about the hotel's air conditioning and cleanliness?

Air conditioning is a major issue, with 33 negative mentions about malfunctioning units and poor cooling, especially during hot weather. Cleanliness is also inconsistent, with 47 negative mentions, including complaints about unclean rooms and cockroach sightings.

Does the hotel have a pool, and what do guests say about it?

Yes, Mysore County Retreat has a pool, making it one of the few hotels in the area with this amenity. Guests have 11 positive mentions about the pool, with some noting that the pool area is spacious and well-maintained.

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