Fortune Select Exotica, Navi Mumbai - Member ITC Hotels’ Group
Fortune Select Exotica, Navi Mumbai - Member ITC Hotels’ Group, 16, Palm Beach Rd, APMC Market, Sector 19, Vashi, Navi Mumbai, Maharashtra 400705
Gumo's take
Fortune Select Exotica in Navi Mumbai is a 4-star hotel known for its strong hospitality, excellent dining, and well-maintained facilities. Guests frequently praise the attentive and friendly staff, particularly at the front desk and in the restaurant, with several reviews highlighting individuals like Mr. Mulayam, Fiza, and Sandeep Singh for their exceptional service. The hotel offers a rooftop pool, a fitness center, and a 24-hour business center, making it ideal for both business and leisure travelers. While the property is generally well-regarded, some guests have noted that certain rooms and facilities feel dated and in need of modernization.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Outstanding service from staff, particularly at the front desk and in the restaurant, with several guests specifically praising individuals like Mr. Mulayam, Fiza, and Sandeep Singh for their attentiveness and professionalism.
- High-quality dining experience, with positive sentiment on food quality and ambiance, especially at the Zodiac restaurant and breakfast buffet.
- Well-maintained and accessible facilities, including a rooftop pool, fitness center, and 24-hour business center, which are rare in the area.
Worth knowing
- Some rooms and common areas are described as outdated, with guests noting old furniture, poor lighting, and a lack of modern amenities.
- A few negative reviews highlight issues with cleanliness and maintenance, including a report of missing money and a smelly, dusty room.
- Service inconsistencies, particularly with valet parking and check-in, have been reported in some cases, affecting the overall guest experience.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Air conditioning
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Fitness center
- Accessible
Common questions
What are the standout features of the hotel's service?
The hotel is known for its outstanding service, particularly from the front desk and restaurant staff. Guests have specifically praised individuals like Mr. Mulayam, Fiza, and Sandeep Singh for their attentiveness and professionalism.
Does the hotel have dining options, and how are they rated?
Yes, the hotel has a restaurant and a bar, with the Zodiac restaurant and breakfast buffet receiving high praise. Dining is a key strength, with 266 positive reviews and only 85 negative ones.
Are there any issues with the rooms or facilities?
Some guests have noted that certain rooms and common areas feel outdated, with old furniture and poor lighting. A few reviews also mentioned cleanliness and maintenance concerns in specific cases.
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