Royal Orchid Central Grazia
Plot No. 67, Royal Orchid Central Grazia, Palm Beach Rd, Juhu Nagar, Sector 19, Vashi, Navi Mumbai, Maharashtra 400703
Gumo's take
Royal Orchid Central Grazia in Navi Mumbai is a mid-range hotel known for its spacious rooms, friendly staff, and amenities like a rooftop pool and business center. While many guests praise the cleanliness, comfort, and helpful service, others report recurring issues with room maintenance, food quality, and location near truck terminals. It suits travelers seeking basic comfort and good service, though some may find the surroundings and dining experience lacking.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious and well-maintained rooms with comfortable beds and clean linens, as noted in multiple 4- and 5-star reviews.
- Friendly and helpful staff, with several reviews specifically praising individuals like Kiran Shinde, Pallavi, and Rohan for their exceptional service.
- Amenities such as a rooftop pool and business center are appreciated by guests, particularly for events and business stays.
Worth knowing
- Recurring complaints about poor food quality, including overly sweet dishes, lack of flavor, and limited variety, as seen in multiple 1- and 2-star reviews.
- Issues with room maintenance, including non-functional AC, unpleasant odors, and cockroach sightings, reported in several negative reviews.
- Location near truck terminals and industrial areas, leading to noise and a less desirable ambiance, as highlighted in multiple 1- and 2-star reviews.
- Inconsistent service and responsiveness from staff, with some guests reporting delays and poor communication, especially in dining and room service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Indoor pool
- Fitness center
- Accessible
- Air conditioning
Common questions
What are the key strengths of Royal Orchid Central Grazia?
The hotel is known for spacious and well-maintained rooms with comfortable beds and clean linens, friendly and helpful staff, and amenities like a rooftop pool and business center that are appreciated by guests.
What are the main issues reported by guests at this hotel?
Guests have reported recurring issues such as poor food quality, room maintenance problems like non-functional AC and unpleasant odors, and a location near truck terminals that can be noisy and less desirable.
Is the hotel suitable for business stays?
Yes, the hotel is suitable for business stays as it offers a business center and rooftop pool, which are appreciated by guests for both work and events.
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