Hotel Milona

Hotel Milona, Swami Samarth Complex, Airoli Circle, Mulund - Airoli Rd, Diva Gaothan, Sector 9, Airoli, Navi Mumbai, Maharashtra 400708

4.0 · 69 reviews analysed
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Gumo's take

Hotel Milona in Navi Mumbai offers a unique cave-themed room design and is known for its budget-friendly accommodations. It is particularly appealing to couples and travelers seeking a quiet, private retreat with basic amenities. While the hotel has a strong positive sentiment around room comfort and cleanliness, and a few guests praised the friendly staff and spacious lobby, there are notable concerns about inconsistent pricing, poor food quality, and unresponsive service from some staff members. The hotel's location in Airoli provides easy access to nearby attractions and transport hubs, making it a convenient option for short stays.

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How guests rate it

Location
80
Facilities
68
Staff & Service
65
Room Comfort & Cleanliness
72

What guests love

  • Unique cave-style room design with warm lighting and a cozy atmosphere
  • Clean and comfortable rooms with proper amenities like AC and functional washrooms
  • Spacious lobby and ample parking, including dedicated bike parking

Worth knowing

  • Inconsistent pricing and lack of clear communication about charges for stays
  • Poor food quality and service, including tasteless meals and unprofessional delivery by housekeeping staff
  • Unresponsive and unhelpful staff in some instances, including reports of bad hospitality and poor customer service
  • Issues with room safety and cleanliness in some units, such as broken windows and improperly sanitized linens

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Accessible
  • Air conditioning
  • Room service

Common questions

What are the key features of the rooms at Hotel Milona?

The rooms at Hotel Milona feature a unique cave-themed design with warm lighting and a cozy atmosphere. They are clean and comfortable, with amenities like air conditioning and functional washrooms.

What are the main concerns guests have about the hotel's service?

Some guests have reported inconsistent pricing and unclear communication about charges, as well as unresponsive and unhelpful staff in certain instances. Additionally, the food service has been criticized for poor quality and unprofessional delivery.

Does the hotel offer free parking and other convenient amenities?

Yes, Hotel Milona offers free parking, including dedicated bike parking. Other amenities include 24-hour front desk service, free Wi-Fi, air conditioning, and room service.

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