Hotel Seven Oaks

Hotel Seven Oaks, Plot No : C-85, opposite shalina laboratories pvt ltd, TTC Industrial Area, MIDC Industrial Area, Pawne, Navi Mumbai, Maharashtra 400703

3-star property 4.1 · 426 reviews analysed
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Gumo's take

Hotel Seven Oaks in Navi Mumbai is a budget-friendly option with a focus on cleanliness and basic amenities. It is particularly praised for its spacious and well-maintained rooms, as well as its 24-hour room service and restaurant with a buffet. The hotel is best suited for business travelers or couples seeking a quiet, no-frills stay. However, the hotel's industrial location and inconsistent staff behavior are notable drawbacks.

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How guests rate it

Location
58
Facilities
65
Staff & Service
62
Room Comfort & Cleanliness
78

What guests love

  • Spacious, clean, and well-maintained rooms with modern amenities like refrigerators and Android TVs.
  • 24-hour room service and a restaurant with a dinner buffet, which is rare in the area.
  • Positive guest experiences with some staff members, such as Mr. Deepak, who are noted for their helpfulness and friendliness.

Worth knowing

  • Inconsistent and often poor service from front desk staff, with multiple reports of rudeness, unhelpfulness, and unprofessional behavior.
  • Location in an industrial area with limited nearby amenities and a chemical-like smell reported by some guests.
  • Lack of a lift in the hotel, which is inconvenient for guests staying on higher floors.
  • Issues with privacy and ethical concerns, including staff questioning guests about bedsheet stains and public display of such incidents.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel clean and well-maintained?

Yes, Hotel Seven Oaks is praised for being clean and well-maintained, with spacious rooms and modern amenities like refrigerators and Android TVs. Cleanliness has a positive sentiment score of 42, with only 3 negative mentions.

What are the service experiences like at the hotel?

Service experiences are mixed. While some staff members, like Mr. Deepak, are noted for being helpful and friendly, the front desk staff has received multiple reports of rudeness and unprofessional behavior. The service topic has 61 positive and 38 negative mentions from guests.

Does the hotel have dining options available?

Yes, Hotel Seven Oaks has a restaurant with a dinner buffet, which is a rare feature in the area, and a bar with table service. However, dining experiences have 7 positive and 6 negative mentions, indicating some variability in quality.

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