Majestic Court Sarovar Portico, Navi Mumbai

Majestic Court Sarovar Portico, Navi Mumbai, X-5/2, TTC Industrial Area, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710

4-star property 4.1 · 2,750 reviews analysed
Majestic Court Sarovar Portico, Navi Mumbai – photo 1
Majestic Court Sarovar Portico, Navi Mumbai – photo 2
Majestic Court Sarovar Portico, Navi Mumbai – photo 3
Majestic Court Sarovar Portico, Navi Mumbai – photo 4

Gumo's take

Majestic Court Sarovar Portico, Navi Mumbai is a 4-star hotel known for its sophisticated dining, particularly its popular Smörgåsbord and White Violet restaurant, and for its consistently praised housekeeping service, especially by Mr. Kali Mondal and Mr. Hemant Mishra. The hotel is well-suited for business travelers and families, offering spacious rooms, a fitness center, and a rooftop terrace. While the property is generally well-maintained and praised for its cleanliness and service, some guests have noted issues with room size, bathroom conditions, and food quality in the buffet.

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How guests rate it

Location
75
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Exceptional housekeeping service, with multiple guests praising the cleanliness and professionalism of staff like Mr. Kali Mondal and Mr. Hemant Mishra.
  • High-quality dining experiences, particularly at White Violet and the Smörgåsbord, with positive mentions of food variety and ambiance.
  • Prompt and courteous service from the front desk and room service, with several guests highlighting the helpfulness of staff like Mr. Austin and Mr. Vinay.

Worth knowing

  • Some guests reported issues with bathroom cleanliness and maintenance, with 24 negative mentions of bathrooms in sentiment data.
  • Mixed reviews on food quality, particularly in the buffet, with some guests finding it overpriced and lacking freshness.
  • A few complaints about room size and outdated furnishings, with some guests noting that rooms appear smaller or older than depicted in photos.
  • Occasional service issues, including slow response times, billing errors, and unavailability of staff during peak hours.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Valet parking
  • Airport shuttle
  • Local shuttle
  • Business center
  • Air conditioning
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Fitness center
  • Accessible

Common questions

What are the hotel's dining highlights and any common concerns guests have about the food?

The hotel is known for its sophisticated dining, particularly the Smörgåsbord and White Violet restaurant, with positive feedback on food variety and ambiance. However, some guests have noted that the buffet can be overpriced and lacks freshness in certain offerings.

How is the housekeeping service at the hotel, and are there any recurring issues with room or bathroom cleanliness?

The housekeeping service is highly praised, especially by staff like Mr. Kali Mondal and Mr. Hemant Mishra, with guests frequently noting the cleanliness and professionalism. However, there are 24 negative mentions of bathroom cleanliness and maintenance in guest reviews.

What amenities does the hotel offer that are unique or highly rated in the area?

The hotel offers a fitness center and a bar, both of which are rare in the area. Guests also appreciate the rooftop terrace and the availability of free Wi-Fi, 24-hour front desk, and airport shuttle services.

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