Hotel Florence
Hotel Florence, Police station, 2719, Bank St, behind Karol Bagh, Block 45, Beadonpura, Karol Bagh, New Delhi, Delhi, 110005
Gumo's take
Hotel Florence in New Delhi is a budget-friendly option located in the bustling Karol Bagh market area, offering contemporary rooms and international dining. It is particularly praised for its helpful and courteous staff, especially Mr. Santosh and Mr. Surendra, who are frequently highlighted for their exceptional service. While the hotel is well-located for shopping and metro access, some guests have noted issues with noise, room size, and limited breakfast options. The overall experience is positive for travelers seeking value for money and a convenient base in central Delhi.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Helpful and courteous staff, particularly Mr. Santosh and Mr. Surendra, who are frequently praised for their exceptional service.
- Clean and spacious rooms with modern amenities, including comfortable beds and functional bathrooms.
- Convenient location in the heart of Karol Bagh, close to shops, restaurants, and the metro station.
Worth knowing
- Noise issues from nearby kitchens and market areas, especially in ground-floor rooms.
- Limited breakfast options and occasional complaints about the quality of food.
- Some rooms are reported to be small or poorly soundproofed, particularly those near the kitchen.
- Inconsistent service from certain front desk staff, with some guests reporting rude or unprofessional behavior.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel located in a convenient area for shopping and transportation?
Yes, Hotel Florence is located in the heart of Karol Bagh, a bustling market area, and is close to shops, restaurants, and the metro station, making it a convenient base for travelers.
What are the common guest complaints about the hotel?
Some guests have reported noise issues from nearby kitchens and market areas, limited breakfast options, and occasional inconsistent service from front desk staff. Ground-floor and kitchen-adjacent rooms are also noted for being small or poorly soundproofed.
Are the staff members at Hotel Florence known for good service?
Yes, the staff, particularly Mr. Santosh and Mr. Surendra, are frequently praised for their helpful and courteous service, which is a key strength of the hotel.
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