Hotel Pushpak Palace

Hotel Pushpak Palace, Gali Number 5, behind Sheela Cinema, Arya Nagar, Paharganj, New Delhi, Delhi, 110055

2.9 · 75 reviews analysed
Hotel Pushpak Palace – photo 1
Hotel Pushpak Palace – photo 2
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Gumo's take

Hotel Pushpak Palace is a budget-friendly option in New Delhi, primarily appealing to travelers seeking affordable accommodation near the New Delhi railway station. While some guests appreciate its proximity to the station and low cost, the hotel is frequently criticized for poor room cleanliness, malfunctioning amenities like AC and Wi-Fi, and uncooperative or rude staff. The location is described as difficult to navigate, and the surrounding area is often noted as less than ideal. Overall, it is seen as a last-resort option for emergency stays or very short visits.

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How guests rate it

Location
50
Facilities
30
Staff & Service
20
Room Comfort & Cleanliness
25

What guests love

  • Affordable pricing for budget-conscious travelers
  • Proximity to New Delhi railway station

Worth knowing

  • Rooms are frequently described as dirty, with reports of cockroaches, stained bed sheets, and foul odors
  • Poor staff behavior, including rudeness and unresponsiveness, with one receptionist named Abhishek specifically criticized
  • Lack of basic amenities like functioning AC, Wi-Fi, and geyser in some rooms
  • Difficult to locate and navigate to, with complaints about incorrect Google Maps location and narrow, hard-to-reach lanes

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Room service
  • Air conditioning
  • Kitchen

Common questions

Is the hotel clean and well-maintained?

No, the hotel is frequently criticized for poor cleanliness, with reports of cockroaches, stained bed sheets, and foul odors in the rooms. Cleanliness has a negative sentiment score of 8, indicating significant guest dissatisfaction.

How is the staff service at Hotel Pushpak Palace?

The staff service is mixed, with some positive feedback but notable complaints about rudeness and unresponsiveness. One receptionist, Abhishek, is specifically mentioned in negative reviews. The service sentiment is balanced with 5 positive and 4 negative reviews.

Is the hotel easy to locate and navigate to?

No, the hotel is described as difficult to locate, with complaints about incorrect Google Maps location and narrow, hard-to-reach lanes. Location has a negative sentiment score of 6, indicating that many guests find it challenging to reach the property.

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