Hotel Sunstar Grand
Hotel Sunstar Grand, Channa Market, Channa Market, Block 7A, WEA, Karol Bagh, New Delhi, Delhi, 110005
Gumo's take
Hotel Sunstar Grand in New Delhi is a mid-range hotel known for its clean rooms, friendly staff, and convenient location near Karol Bagh Metro and local markets. While it offers a comfortable stay with amenities like an indoor pool, sauna, and rooftop terrace, guest experiences vary significantly. Positive reviews highlight excellent service, cleanliness, and value for money, while negative reviews point to inconsistent staff behavior, poor food quality, and occasional maintenance issues. It suits travelers seeking a budget-friendly option with a focus on service and accessibility.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Clean and well-maintained rooms with modern amenities like mini-fridges and electric kettles.
- Friendly and helpful staff, with several guests praising specific individuals like Mr. Ankit, Mr. Devender, and Mr. Krish.
- Convenient location near Karol Bagh Metro, local markets, and tourist attractions.
Worth knowing
- Inconsistent food quality and hygiene, with some guests reporting unhygienic dining areas and poor breakfast options.
- Occasional maintenance issues such as broken showers, noisy rooms, and malfunctioning AC units.
- Unreliable staff behavior, with reports of unprofessionalism, delayed responses, and poor communication.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking
- Airport shuttle (extra charge)
- Car rental onsite
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Not accessible
- English
- Hindi
Common questions
Is the hotel located near public transportation or popular attractions?
Yes, Hotel Sunstar Grand is conveniently located near the Karol Bagh Metro and local markets, making it easy for guests to access public transportation and nearby attractions in New Delhi.
What are the key strengths of the hotel?
The hotel is known for its clean and well-maintained rooms with modern amenities, friendly and helpful staff, and a convenient location near metro stations and markets.
Are there any common complaints or limitations I should be aware of?
Some guests have reported inconsistent food quality and hygiene, occasional maintenance issues like broken showers or noisy rooms, and unreliable staff behavior at times.
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