Town Pallace Inn - Hotel in New Delhi

Town Pallace Inn - Hotel in New Delhi, BP-12, near Metro Pillar No. 220, Block 1, West Patel Nagar, Patel Nagar, New Delhi, Delhi, 110008

4.5 · 1,135 reviews analysed
Town Pallace Inn - Hotel in New Delhi – photo 1
Town Pallace Inn - Hotel in New Delhi – photo 2
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Gumo's take

Town Palace Inn in New Delhi is a mid-range hotel known for its convenient location near the metro and its consistently praised staff, particularly Mr. Vicky and Mr. Rambol, who are frequently highlighted for their helpfulness and hospitality. While the hotel receives strong marks for service and accessibility, some guests have noted issues with room size, ventilation, and maintenance of certain amenities. It is a popular choice for both business and leisure travelers seeking a comfortable and centrally located stay.

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How guests rate it

Location
88
Facilities
68
Staff & Service
91
Room Comfort & Cleanliness
72

What guests love

  • Outstanding staff service, particularly from Mr. Vicky and Mr. Rambol, who are frequently praised for their attentiveness and helpfulness.
  • Convenient location with easy access to the metro and central Delhi, making it ideal for both business and leisure travelers.
  • Clean and well-maintained rooms with modern amenities, as noted in multiple positive reviews.

Worth knowing

  • Some rooms lack proper ventilation and windows, leading to issues with air quality and noise.
  • Maintenance issues reported in certain rooms, including malfunctioning AC, non-working TV, and poor bathroom conditions.
  • Inconsistent room sizes and some guests feeling misled by the online room images.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Pool
  • Parking (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • English
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Air conditioning

Common questions

What are the key strengths of Town Palace Inn in New Delhi?

The hotel is known for its outstanding staff service, particularly from Mr. Vicky and Mr. Rambol, who are frequently praised for their attentiveness. It also offers a convenient location with easy access to the metro and central Delhi, and the rooms are clean and well-maintained with modern amenities.

Are there any notable limitations or issues with the hotel rooms?

Some guests have reported issues with room ventilation and the absence of windows in certain rooms, which can affect air quality and noise levels. Additionally, there have been reports of maintenance problems such as malfunctioning AC, non-working TVs, and poor bathroom conditions in some rooms.

What amenities are available at Town Palace Inn?

The hotel offers free Wi-Fi, 24-hour front desk service, a restaurant with table service, free breakfast, a pool, parking (for an extra charge), a private car service (for an extra charge), local shuttle, room service, concierge, full-service laundry, elevators, daily housekeeping, and air conditioning.

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