Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square, 326 W 40th St, New York, NY 10018, United States
Gumo's take
The Four Points by Sheraton Midtown - Times Square is a budget-friendly hotel in a prime location, ideal for travelers seeking proximity to Times Square, public transit, and major NYC attractions. While the rooms are small and some guests report noise issues from elevators and the city, the hotel is praised for its friendly, helpful staff and clean, updated accommodations. It is particularly well-suited for short stays, business travelers, and tourists who prioritize location over luxury.
Get your personal match score
Run a live research on Four Points by Sheraton Midtown - Times Square — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 94
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 68
What guests love
- Outstanding staff service, with many guests highlighting the friendliness, professionalism, and helpfulness of employees like Olivia, Nicole, and Kevin.
- Excellent location, within walking distance of Times Square, subway stations, and major landmarks like the Empire State Building and Central Park.
- Clean and updated rooms, with some guests noting the cleanliness and comfort of the beds despite the small size typical of NYC hotels.
Worth knowing
- Noise issues, particularly from elevators and nearby city traffic, which disrupted sleep for several guests.
- Rooms are small and some are outdated, with complaints about cramped bathrooms, thin walls, and lack of space for luggage.
- Some facilities, like the gym and bar, are limited or not always functional, and the breakfast area is described as cramped and slow during peak times.
- A few guests reported issues with accessibility, including narrow hallways and misleading room descriptions for mobility-accessible accommodations.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Kid-friendly
- Fitness center
- Elliptical machine
- Treadmill
- Pet-friendly
- Dogs allowed
- Air conditioning
- Private bathroom
- Restaurant
- Table service
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping
- Private car service
- Not accessible
- Business center
- English
- French
- Portuguese
- Spanish
Common questions
Is the hotel located near Times Square and public transportation?
Yes, the hotel is within walking distance of Times Square and has a 5-minute walk to the nearest public transit, making it very convenient for travelers.
What are the main guest complaints about the rooms?
Guests have reported that the rooms are small, some are outdated, and there are issues with cramped bathrooms, thin walls, and lack of space for luggage.
How is the staff service at the hotel?
The staff service is highly praised, with many guests highlighting the friendliness, professionalism, and helpfulness of employees like Olivia, Nicole, and Kevin.
People also searched for
The Manhattan at Times Square Hotel
New York City
★ 3.0 (13,418 reviews analysed)
The Manhattan at Times Square Hotel is a 4-star luxury hotel located in the heart of Midtown West, just steps from Times…
The Chelsean New York Hotel
New York City
★ 3.7 (1,310 reviews analysed)
The Chelsean New York Hotel is a 3-star property located in Manhattan's Chelsea district, offering modern rooms, free…
Four Points by Sheraton Manhattan Midtown West
New York City
★ 4.1 (1,240 reviews analysed)
The Four Points by Sheraton Manhattan Midtown West is a compact, mid-range hotel ideal for travelers seeking a…
Holiday Inn Nyc - Lower East Side by IHG
New York City
★ 4.1 (1,002 reviews analysed)
The Holiday Inn Lower East Side is a 3-star hotel located in the heart of New York City's Lower East Side, offering a…