17John Hotel

17John Hotel, 17 John St, New York, NY 10038, United States

4.3 · 406 reviews analysed
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Gumo's take

17John Hotel is a modern, apartment-style accommodation in New York's Financial District, offering spacious, well-equipped rooms with kitchenettes and proximity to major attractions like the 9/11 Memorial and One World Trade Center. It is particularly well-suited for travelers seeking a home-like experience with added convenience, including free laundry and easy access to public transit. While the hotel is praised for its cleanliness, location, and friendly staff, some guests have reported issues with maintenance, noise, and inconsistent service.

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How guests rate it

Location
92
Facilities
72
Staff & Service
75
Room Comfort & Cleanliness
78

What guests love

  • Spacious, apartment-style rooms with kitchenettes and modern furnishings, praised for their cleanliness and comfort.
  • Excellent location in the Financial District, with easy access to public transit, major landmarks, and dining options.
  • Free laundry facilities and on-site amenities like a fitness center and lounge area.

Worth knowing

  • Some guests reported maintenance issues, including broken heating, malfunctioning appliances, and poor soundproofing.
  • Inconsistent staff availability and responsiveness, with some reviews noting a lack of in-person service and slow resolution of issues.
  • Noise complaints from both external sources (street noise) and internal sources (malfunctioning appliances).

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Fitness center (extra charge)
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Microwave
  • Coffee maker
  • Front desk
  • Baggage storage
  • Self-service laundry
  • Elevator
  • Accessible
  • Accessible elevator
  • English
  • French
  • Spanish
  • Private bathroom
  • Shower

Common questions

Does the hotel offer kitchen facilities in the rooms?

Yes, 17John Hotel offers spacious, apartment-style rooms with kitchenettes that include a microwave, refrigerator, and coffee maker. Many guests have positively reviewed the kitchen amenities, though a smaller number have had issues with malfunctioning appliances.

How is the location of 17John Hotel in relation to major attractions and public transit?

The hotel is located in New York's Financial District and is walking distance to the 9/11 Memorial and One World Trade Center. It is also just 1 minute walk from the nearest public transit, making it highly convenient for travelers.

What are the common guest concerns regarding service and maintenance?

Some guests have reported maintenance issues such as broken heating and malfunctioning appliances, as well as inconsistent service from staff. While the majority of service reviews are positive, a notable number of guests have mentioned slow response times and a lack of in-person assistance.

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