Home2 Suites by Hilton New York Times Square
Home2 Suites by Hilton New York Times Square, 150 W 48th St, New York, NY 10017, United States
Gumo's take
Home2 Suites by Hilton New York Times Square is a compact hotel in a prime location near Times Square, offering a convenient base for tourists and business travelers. While praised for its cleanliness, helpful staff, and proximity to major attractions, the hotel is frequently criticized for its problematic elevator system and cramped communal spaces, particularly the breakfast area. The property is best suited for travelers who prioritize location and can plan around logistical challenges.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 50
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 65
What guests love
- Excellent location within walking distance of Times Square and major NYC attractions.
- Rooms are generally clean and well-maintained, with modern amenities like kitchenettes.
- Staff is frequently described as friendly, helpful, and responsive to guest needs.
Worth knowing
- Elevator system is widely criticized for long wait times and poor efficiency, especially during peak hours.
- Breakfast area is overcrowded and lacks sufficient seating, leading to a stressful dining experience.
- Rooms are notably small, even for NYC standards, and some guests found the beds and mattresses uncomfortable.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Valet parking (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning in some rooms
- Refrigerator
- Microwave
- Coffee maker
- Restaurant
- Table service
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Self-service laundry
- Elevator
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
Common questions
Is the hotel's breakfast area spacious and comfortable?
No, the breakfast area is frequently criticized for being overcrowded and lacking sufficient seating, which can lead to a stressful dining experience for guests.
How is the hotel's location in relation to major attractions?
The hotel is in a prime location within walking distance of Times Square and major NYC attractions like Rockefeller Center, making it convenient for tourists and business travelers.
What are the main issues with the hotel's elevators?
The elevator system is widely criticized for long wait times and poor efficiency, especially during peak hours, which can be a logistical challenge for guests.
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