Hilton Niagara Falls/Fallsview Hotel & Suites

Hilton Niagara Falls/Fallsview Hotel & Suites, 6361 Fallsview Blvd, Niagara Falls, ON L2G 3V9, Canada

3.8 · 15,565 reviews analysed
Hilton Niagara Falls/Fallsview Hotel & Suites – photo 1
Hilton Niagara Falls/Fallsview Hotel & Suites – photo 2
Hilton Niagara Falls/Fallsview Hotel & Suites – photo 3
Hilton Niagara Falls/Fallsview Hotel & Suites – photo 4

Gumo's take

The Hilton Niagara Falls/Fallsview Hotel & Suites is a popular choice for travelers seeking a prime location with panoramic views of Niagara Falls. Known for its rooftop restaurant, proximity to Fallsview Casino, and recently renovated rooms, it appeals to couples, families, and event attendees. While the hotel offers a convenient indoor walkway to the casino and nearby attractions, guests frequently highlight the spectacular views and friendly service as major positives. However, recurring issues with room temperature control, outdated amenities, and overpriced parking have led to mixed reviews.

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How guests rate it

Location
92
Facilities
72
Staff & Service
78
Room Comfort & Cleanliness
68

What guests love

  • Spectacular views of Niagara Falls from select rooms, especially on higher floors.
  • Convenient indoor access to Fallsview Casino and nearby dining options.
  • Friendly and helpful front desk staff, with several guests praising specific employees like Melissa and Joseph.

Worth knowing

  • Room temperature control issues, with multiple reports of rooms being excessively hot or cold.
  • Overpriced parking, with guests frequently opting for cheaper off-site alternatives.
  • Outdated or poorly functioning in-room amenities, including broken phones, malfunctioning showers, and missing toiletries.
  • Some rooms have limited or obstructed views due to the casino building's location.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Self-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Vending machines
  • Casino
  • Kid-friendly
  • Activities for kids
  • Pool
  • Indoor pool
  • Lifeguard
  • Hot tub
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (extra charge)
  • EV charger
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Do the hotel rooms offer good views of Niagara Falls?

Yes, select rooms, especially those on higher floors, offer spectacular views of Niagara Falls. However, some rooms may have limited or obstructed views due to the nearby casino building.

Is there a problem with the air conditioning in the rooms?

Yes, multiple guests have reported issues with room temperature control, with some rooms being excessively hot or cold. This is a recurring concern in reviews of the hotel.

Is parking available at the hotel, and is it expensive?

Yes, parking is available, but guests frequently mention that it is overpriced. Many opt for cheaper off-site parking alternatives instead.

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