The Oakes Hotel Overlooking the Falls
The Oakes Hotel Overlooking the Falls, 6546 Fallsview Blvd, Niagara Falls, ON L2G 3W2, Canada
Gumo's take
The Oakes Hotel Overlooking the Falls is a high-rise hotel in Niagara Falls known for its prime location and views of the Horseshoe Falls, especially from higher-floor rooms. While the hotel is praised for its convenient access to attractions like the Fallsview Casino Resort and Skylon Tower, and for the friendliness of certain staff members (e.g., Mohammad, Oddy, and Bailey), it faces consistent criticism for outdated furnishings, poor bathroom conditions, and overpriced parking. Guests frequently highlight the view as the main draw, but many note that the overall experience is mixed due to dated facilities and recurring maintenance issues.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 52
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Outstanding views of Niagara Falls from higher-floor rooms, especially during the day and at night when the falls are illuminated.
- Convenient location within walking distance to major attractions like the Fallsview Casino Resort, Skylon Tower, and the Incline Railway.
- Friendly and helpful front desk staff, with several guests specifically praising individuals like Mohammad, Oddy, and Bailey for their professionalism and service.
Worth knowing
- Rooms and furnishings are frequently described as outdated, with complaints about old furniture, poor lighting, and lack of modern amenities like coffee makers and sufficient power outlets.
- Bathroom conditions are a recurring issue, with many guests reporting poor maintenance, weak water pressure, and unhygienic conditions.
- Parking is expensive at $50 per night and is a common source of dissatisfaction, especially when compared to nearby alternatives.
- Recurring complaints about maintenance issues such as broken air conditioning, malfunctioning plumbing, and pest problems (e.g., bed bugs).
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Parking (extra charge)
- Self parking (extra charge)
- Transfer
- Accessible
- Accessible parking
- English
- German
- Hindi
- Korean
- Russian
- Restaurant
- Bar
- Table service
- Breakfast (extra charge)
- Vending machines
- Casino
- Kid-friendly
- Pool
- Indoor pool
- Hot tub
- Fitness center (free)
- Sauna
- Air conditioning
- Refrigerator
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
Common questions
Are the rooms at The Oakes Hotel Overlooking the Falls modern and well-maintained?
The rooms are generally described as outdated, with complaints about old furniture, poor lighting, and a lack of modern amenities like coffee makers. Many guests also reported recurring maintenance issues such as broken air conditioning and malfunctioning plumbing.
Is parking available at the hotel, and how much does it cost?
Yes, parking is available at the hotel for an extra charge of $50 per night. However, this is a common source of dissatisfaction among guests, especially when compared to nearby alternatives.
What are the main advantages of staying at The Oakes Hotel Overlooking the Falls?
The main advantages include the outstanding views of Niagara Falls from higher-floor rooms and the hotel's convenient location within walking distance to major attractions like the Fallsview Casino Resort and Skylon Tower. Additionally, the front desk staff is frequently praised for their friendly and helpful service.
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