Sterling Ooty Elk Hill
Sterling Ooty Elk Hill, No. 25, Ramakrishna Mutt Road, R.K.Puram, Elk Hill, Ooty, Tamil Nadu 643001
Gumo's take
Sterling Ooty Elk Hill is a 4-star resort known for its serene hilltop location, breathtaking views of Ooty, and family-friendly amenities. Guests praise the cleanliness and spaciousness of rooms, the quality of dining (especially the international restaurant and breakfast buffet), and the exceptional hospitality of the staff, who are frequently highlighted for their attentiveness and warmth. The property is particularly popular with families due to its range of indoor and outdoor activities for children and adults alike, as well as its accessibility features. While the location is praised for its beauty and tranquility, the narrow approach road and occasional service delays are noted as minor drawbacks.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service and hospitality, with many reviews highlighting specific staff members like Anjana, Shruti, and Supratim for their warmth and attentiveness.
- Family-friendly environment with a wide range of activities for children and adults, including a discovery play area, bonfires, and guided treks.
- High-quality dining experience, particularly at the Nilgiri Express Restaurant, with positive feedback on food variety and service.
Worth knowing
- Some guests reported slow service and delays in fulfilling requests, particularly in the restaurant and room service departments.
- A few negative reviews mentioned issues with room views not matching expectations and some rooms lacking scenic vistas.
- Complaints about food pricing and quality in certain dining experiences, including a 1-star review citing unreasonable room service pricing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (extra charge)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is Sterling Ooty Elk Hill a good choice for families?
Yes, it is highly recommended for families due to its family-friendly environment, with a wide range of activities for children and adults, including a discovery play area, bonfires, and guided treks. Many reviews highlight its suitability for family stays.
What are the dining options like at the hotel?
The hotel is praised for its high-quality dining experience, particularly at the Nilgiri Express Restaurant. Guests appreciate the international cuisine and the breakfast buffet, though a few have noted occasional service delays and higher pricing in some dining experiences.
Does the hotel have good accessibility features?
Yes, the hotel is accessible and includes features such as accessible parking, elevators, and an accessible property layout. However, some guests have mentioned limitations related to accessibility in certain areas.
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