Sterling Ooty Elk Hill
Sterling Ooty Elk Hill, No. 25, Ramakrishna Mutt Road, R.K.Puram, Elk Hill, Ooty, Tamil Nadu 643001
Gumo's take
Sterling Ooty Elk Hill is a 4-star resort known for its panoramic views of Ooty, family-friendly amenities, and excellent service. It is particularly well-suited for families and couples seeking a peaceful, scenic retreat with a range of indoor and outdoor activities. The property is praised for its spacious, well-maintained rooms, diverse dining options, and warm hospitality from staff members like Sayam, Karthik, and Nupur. Guests also highlight the beautiful valley views and the availability of special amenities like refrigerators and coffee makers in the rooms.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Excellent service with many staff members highlighted for their attentiveness and helpfulness, including Sayam, Karthik, and Nupur.
- Family-friendly environment with a wide range of indoor and outdoor activities for children and adults.
- Beautiful valley and hill views from many rooms, contributing to a serene and scenic atmosphere.
Worth knowing
- Some guests reported issues with bathroom size and functionality, including small bathing areas and malfunctioning fixtures.
- Food pricing is considered high by some guests, particularly for room service and certain menu items.
- A few reviews mention slow service and occasional unresponsiveness from staff, especially during busy periods.
- The narrow, uphill approach road can be challenging for some guests to navigate.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (extra charge)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is Sterling Ooty Elk Hill a good choice for families with children?
Yes, it is well-suited for families, offering a range of indoor and outdoor activities for both children and adults, along with spacious and well-maintained rooms.
What are the main issues guests have reported about the hotel?
Some guests have mentioned issues with small and poorly functioning bathrooms, high food pricing for certain items and room service, and occasional slow service during busy periods.
Does the hotel provide free parking and Wi-Fi?
Yes, the hotel offers free self-parking and free Wi-Fi in public areas, though some guests have noted mixed experiences with Wi-Fi performance.
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