Sterling Ooty Elk Hill

Sterling Ooty Elk Hill, No. 25, Ramakrishna Mutt Road, R.K.Puram, Elk Hill, Ooty, Tamil Nadu 643001

4-star property 4.6 · 14,058 reviews analysed
Sterling Ooty Elk Hill – photo 1
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Gumo's take

Sterling Ooty – Elk Hill is a family-friendly resort located on a hilltop in Ooty, offering panoramic views of the Ooty valley and Nilgiri hills. It is best suited for travelers seeking a tranquil and scenic retreat with spacious accommodations, kid-friendly amenities, and a range of on-site activities. The resort is praised for its attentive service, well-maintained rooms, and proximity to local attractions. While some guests have reported occasional service issues and room size concerns, the overall experience is characterized by comfort, cleanliness, and a warm atmosphere.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Spacious and well-maintained rooms with valley views and blackout curtains
  • Kid-friendly amenities including an indoor play area, Discovery Central, and family suites
  • Themed dining experiences such as Nilgiri Express and Sterling LOCAL Restobar
  • Proximity to major attractions like Elk Hill Murugan Temple and Main Bazaar
  • Attentive and personalized service from staff, with several guests highlighting exceptional hospitality

Worth knowing

  • Some guests reported issues with room size and layout, particularly in standard rooms
  • Occasional delays in service, including food delivery and luggage handling
  • Bathroom ventilation issues reported by some guests
  • Need for improved infrastructure, such as a covered play area for children during inclement weather

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Game room
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Fitness center (extra charge)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel offer amenities suitable for families with children?

Yes, Sterling Ooty – Elk Hill is family-friendly and offers kid-friendly amenities such as an indoor play area, Discovery Central, and family suites to accommodate children comfortably.

Are there dining options available at the hotel?

Yes, the hotel offers themed dining experiences such as Nilgiri Express and Sterling LOCAL Restobar, along with room service and free breakfast for guests.

What are some common concerns reported by guests about the hotel?

Some guests have reported occasional service delays, issues with room size and layout in standard rooms, and bathroom ventilation problems, though the overall experience is still considered comfortable and clean.

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