Sterling Ooty - Fern Hill
Sterling Ooty - Fern Hill, No. 73, Kundah House Road, Fern Hill, Ooty, Tamil Nadu 643001
Gumo's take
Sterling Ooty - Fern Hill is a 5-star resort known for its luxurious accommodations, exceptional service, and stunning mountain views. It is best suited for travelers seeking a relaxing and comfortable stay in a scenic location. The hotel is praised for its spacious and clean rooms, friendly and helpful staff, and excellent dining options. While the overall experience is highly positive, some guests have noted inconsistencies in food quality and restaurant hygiene.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Spacious, clean, and comfortable rooms with stunning mountain views
- Highly responsive and courteous staff, including notable mentions of Manoyara, Aftab, and the front desk team
- Excellent dining experience with a diverse breakfast spread and tandoori chicken as a standout dish
Worth knowing
- Inconsistent food quality and hygiene in the restaurant, with reports of unclean chairs and limited menu availability
- Some guests experienced issues with initial room allocation and narrow, difficult-to-navigate roads leading to the resort
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Transfer
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning in some rooms
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Does the hotel provide complimentary breakfast?
No, breakfast is not complimentary at Sterling Ooty - Fern Hill; it is a paid service.
What are some of the key strengths of the hotel?
The hotel is known for its spacious, clean, and comfortable rooms with mountain views, highly responsive and courteous staff, and excellent dining options, including a diverse breakfast spread and standout dishes like tandoori chicken.
Are there any limitations or issues reported by guests?
Some guests have reported inconsistencies in food quality and restaurant hygiene, including unclean chairs and limited menu availability. Additionally, a few guests experienced issues with initial room allocation and found the roads leading to the resort to be narrow and difficult to navigate.
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