Meriton Suites George Street, Parramatta
Meriton Suites George Street, Parramatta, 180B George St, Parramatta NSW 2150, Australia
Gumo's take
Meriton Suites George Street, Parramatta is a contemporary apartment-style hotel known for its spacious, well-equipped rooms, indoor pool, and proximity to the Parramatta River and local amenities like Woolworths. It appeals to travelers seeking a home-like stay with kitchen facilities and views, particularly those visiting for business or family trips. While the hotel receives praise for its cleanliness, views, and friendly staff, recurring issues with parking, inconsistent housekeeping, and maintenance problems affect the overall experience.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 68
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious, well-appointed rooms with modern kitchens and comfortable beds, praised for cleanliness and views of the river or skyline.
- Friendly and helpful staff, particularly at check-in and for resolving guest issues, with several named employees highlighted for exceptional service.
- Convenient location with a Woolworths supermarket on-site and proximity to public transport, restaurants, and the Parramatta River.
Worth knowing
- Inconsistent housekeeping service, with reports of rooms not being cleaned as promised and missing amenities like pots, linens, and cleaning supplies.
- Parking is limited, overpriced, and not guaranteed, with complaints about misleading information and lack of refunds for unused spaces.
- Facility issues such as unreliable Wi-Fi, maintenance problems (e.g., broken aircon, malfunctioning toilets), and noisy building design (wind noise, door banging) detract from the experience.
- Some guests reported poor customer service, including unresponsive staff, long wait times, and unmet requests (e.g., quiet rooms, early check-in).
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Concierge
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking (extra charge)
- Sauna
- Spa
- Doctor on call
- English
- Private bathroom
- Bathtub in some rooms
- Shower
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Kid-friendly
- Accessible
- Accessible elevator
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
Common questions
Is there a supermarket available on-site or nearby?
Yes, there is a Woolworths supermarket on-site, making it convenient for guests to access groceries during their stay.
What are the main issues guests have reported with the hotel?
Guests have reported recurring issues with parking (limited, overpriced, and not guaranteed), inconsistent housekeeping service, and facility problems such as unreliable Wi-Fi and maintenance issues like broken aircon and malfunctioning toilets.
Does the hotel have a fitness center or spa?
Yes, the hotel has a fitness center and a spa, both of which are mentioned frequently in guest reviews, with the spa being a notable highlight in the area.
